Contact Us

Have a question or request? Are you in need of support or looking to speak with a member of our United Community Bank team? If so, you’ve come to the right place. At United Community Bank, we’re dedicated to you, our customers, and want to provide the support and resources you need, when you need them. Contact us through one of the options below. We're ready to help you.

General Customer Support

Call:
1-800-UCBANK1
(1-800-822-2651)

Hours: Monday-Friday
8AM-7PM
Saturday
8AM-12PM

Ask: Submit a General Inquiry

Online & Mobile Banking Support

Call: 1-866-270-7100

Hours: Monday-Friday
8AM-7PM
Saturday
8AM-12PM

Email: onlinebanking@ucbi.com

Treasury Management Services & Support

Call: 1-866-270-6100

Hours: Monday-Friday
8:30AM-5PM

Email: ecorp@ucbi.com

Locate: Find a Treasury Management Representative in your area.

Locations

United offers convenient branches and ATMs across Georgia, North Carolina, Tennessee and South Carolina.

Locate: Find a branch or ATM near you.

Lost or Stolen Cards

Has your card recently been lost or stolen? We know this can be scary. You’ll want to report this immediately, so we can help.  Learn More.  

Mortgage Services

Looking for support and guidance regarding a current or potential mortgage? Find a Mortgage Loan Originator in your area by using our convenient search tool.

Feedback

How are we doing? Take a minute to tell us about your United Community Bank experience and share what else we can do to make you happy, by submitting your feedback today.

Switch to United

Thinking of joining the United family? We understand your time is valuable and want to make the process of opening your new account as easy as possible. Lean More.

Media Inquiries

If you are a reporter or news station representative seeking an interview, official statement, and/or information related to the bank, please contact us using the email address listed below.

Email: media_contact@ucbi.com