Automated Clearing House (ACH)

United Community Bank’s Automated Clearing House (ACH) services allow you to manage your company’s transactions more efficiently.  You can significantly save your business time and money by electronically processing invoices, direct depositing employee’s payroll, and drafting customer payments.  ACH makes it faster and easier to manage funds with a variety of payment and collection options allowing more time to focus on your growing business.

Contact a Treasury Management Representative
  • Receive and deliver payments in a timely manner
  • Collect accounts receivable and recurring payments by automatically drafting your customers' accounts
  • Transmit your treasury tax and loan payments 
  • Reduces storage requirements for check supplies and cancelled checks 
  • Eliminates lost or stolen checks because payments are electronic
  • Lowers your reconciliation costs
  • Reduces postage, stationery and printing costs
  • Download our ACH brochure

How do I update my email address?

PERSONAL ACCOUNTS: You can update your email address in online banking by clicking on “Change Email Address” from the “Options” menu. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

Who can I contact if I have questions?

Our customer support representatives are happy to assist you. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

Resource Center

Get financial guidance anytime with our useful tools, educational articles and other valuable resources.

Financial Education

Financial Education

Calculators

Calculators

Customer Support

Customer Support

For more information, call our Business Service Professionals, Monday through Friday, 8:30 AM - 5:00 PM at 866.270.6100.