Electronic Deposits and Disbursements

Move money more conveniently and securely while saving time with our Automated Clearing House (ACH) origination services. Automating your processes means you'll reduce your exposure to fraud from lost or stolen checks while also reducing your storage requirements for check supplies and cancelled checks. Empower your business with electronic deposits and disbursements.

Contact a Treasury Management Representative
  • Make direct deposits to individual checking or savings accounts at other financial institutions
  • Transfer money between your United Community Bank account and accounts at other institutions
  • Submit treasury tax and loan payments (940 and 941 reports) quickly and conveniently 
  • Draft funds directly from customers' accounts at any financial institution for recurring expenses 
  • Forecast cash flow more accurately 
  • Make and receive payments in a more timely manner
  • Lower your reconciliation costs and reduce postage, stationery and printing costs 
  • We'll provide the software to create NACHA-formatted files if your accounting software does not include that functionality

How do I update my email address?

PERSONAL ACCOUNTS: You can update your email address in online banking by clicking on “Change Email Address” from the “Options” menu. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

Who can I contact if I have questions?

Our customer support representatives are happy to assist you. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

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Customer Support

For more information, call our Business Service Professionals, Monday through Friday, 8:30 AM - 5:00 PM at 866.270.6100.