SmartSafe

Safeguard your cash and guarantee funds by using SmartSafe to deposit money that is automatically credited to your United Community Bank business account the same business day. We provide a reliable solution that simplifies your processes by installing a safe in your office that validates cash as it is inserted.

Access Your Account
  • Manage your cash capture onsite at your location to streamline your investments
  • Enhance your security, improve your cash transportation efficiency and save time
  • Automatically deposits cash into your United Community Bank account at 6 p.m. EST each business day
  • Quickly obtain balance reconciliation data 
  • Access sophisticated cash reporting through our SmartSafe web portal
  • Receive 24/7 hardware and software support 

How do I update my email address?

PERSONAL ACCOUNTS: You can update your email address in online banking by clicking on “Change Email Address” from the “Options” menu. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

Who can I contact if I have questions?

Our customer support representatives are happy to assist you. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

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Customer Support

Customer Support

For more information, call our Business Service Professionals, Monday through Friday, 8:30 AM - 5:00 PM at 866.270.6100.