Tax Payments

When you're juggling a busy schedule as a business owner, save time by submitting your federal and state tax payments online quickly and securely using our ACH Credit Tax Payment service. Access the Electronic Federal Tax Payment System (EFTPS) from the U.S. Department of Treasury to set up your federal taxes payment option.

Contact a Treasury Management Representative
  • Make federal and state tax payments online anytime
  • Enroll through the EFTPS website or by calling 800.555.4477
  • Have your taxpayer identification number or employer identification number, and your United Community Bank routing number, account number and account type 
  • Automatically draft from your checking account or have United Community Bank send the ACH credit

How do I update my email address?

PERSONAL ACCOUNTS: You can update your email address in online banking by clicking on “Change Email Address” from the “Options” menu. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

Who can I contact if I have questions?

Our customer support representatives are happy to assist you. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

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For assistance with ACH Credit Tax Payment options, call our Business Service Professionals, Monday-Friday 8:30am-5pm at 866.270.6100.