Merchant Card Services

Running a competitive business today means meeting customer demands at every turn. United Community Bank's Merchant Card services enable you to receive payments from credit and debit cards providing the payment flexibility your customers expect.

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  • Receive payments via all major credit, debit and gift cards using countertop terminals or electronic cash registers
  • Set up your systems quickly and seamlessly
  • Receive 24/7 customer support
  • Includes bill payment solutions, security solutions, mobile solutions, smart phone applications and web-based products
  • Access transaction details conveniently and utilize eStatements for greater convenience
  • Benefit from next-day funding availability, electronic check conversion and EBT (Electronic Benefits Transfer)
  • Choose from countertop terminals, virtual terminals and eCommerce processing for websites

Support

How do I update my email address?

PERSONAL ACCOUNTS: You can update your email address in online banking by clicking on “Change Email Address” from the “Options” menu. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

Who can I contact if I have questions?

Our customer support representatives are happy to assist you. 

Online & Mobile Banking Support
Call us toll-free at 1-866-270-7100
Monday–Friday 8AM–7PM
Saturday 8AM–12PM
Or email us at onlinebanking@ucbi.com

Treasury Management Banking Support
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30AM–5PM
Or email us at ecorp@ucbi.com

Important note regarding email inquiries: 

In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you.

For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

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United Community Payment Systems is a primary provider of competitive payment products and services. You can trust us to deliver expert and cost-efficient payment solutions for your banking needs.

United Community Payment Systems processes all major credit cards – Visa, Mastercard, AmEx, Discover, Diners Club, JCP, Fleet Cards, and Carte Blanche.

For more information, contact your local United Community Bank, call our Merchant Card Services Professionals at 844.496.1313 or send an email to merchantsales@ucbi.com.