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United Community Bank and First Madison Bank are excited to join forces to expand their shared commitment to quality service throughout the Athens community. As institutions built on foundations of service, we are dedicated to our customers and our communities.
The combined bank will provide expanded access to the United Personal and Business banking products and services, while maintaining the customer focus and local decision-making you have come to expect. Together, we are excited to continue providing personalized financial solutions to you, our valued customers.
Q. Who is United Community Bank?
A. Since 1950, United Community Bank has been dedicated to providing best in class service to our customers as the foundation of every relationship. Known as “The Bank That SERVICE Built®,” we are committed to improving the lives of residents in the communities we serve through this philosophy of delivering exceptional banking service. We strive to provide valuable, convenient and innovative products and services with the attentive customer service you deserve.
Q. How will the merger impact me?
A. There will be no immediate effects for any First Madison Bank customers. You should continue to conduct your banking as you normally do and you will continue to experience the same great service from the local teams you know and trust.
Q. When will First Madison Bank transition into United Community Bank?
A. The merger is subject to normal and customary approvals by shareholders and banking regulators. Additional information will be provided as the dates are confirmed. Until the merger is legally completed, First Madison Bank will continue to operate in the same manner as it does today.
Q. Do I need to do anything right now with my accounts?
A. No, at this time there are no actions that need to be taken. You should continue to conduct your banking as you normally do. The United Community Bank and First Madison Bank teams are working diligently in the background to make this transition as smooth as possible. We will notify you in advance if any action is needed.
Q. Will I be notified of important changes impacting my accounts, including Online and Mobile Banking?
A. Yes, the United Community Bank and First Madison Bank teams are dedicated to you, our customer, and we will communicate as frequently as possible throughout this transition. Any account, online and/or mobile banking changes that may impact you will be communicated in advance of the change occurring.
Q. Who do I contact if I have questions about my accounts today or concerns going forward?
A. If you have any questions and/or concerns, you should contact your local First Madison Bank branch. Our teams are working closely together and your local First Madison team will continue to be your trusted resource.
If you have any additional questions regarding the transition of your account(s) or need further clarification, please don’t hesitate to contact your local branch.