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Fraud Prevention Services

Get In Touch

Be safe. Stay safe.

Let's fight the rise of fraudulent activity together. We offer multiple fraud prevention tools to help protect your business so you can manage risk and avoid the costly effects of check and electronic fraud.
Positive Pay
  • Detects potential unauthorized payments by comparing the checks you have issued against the checks that have been presented for payment
  • Provides our tellers with pertinent information to protect your account from suspicious checks
  • Issues email alerts allowing you to approve or decline payment on any suspicious payments
  • Allows you to manage payments quickly and easily through Business Online Banking
                   
ACH Debit Block
  • Allows you to block and return all ACH debit transactions on designated accounts
  • Automatically returns these unauthorized debits to the originating bank
                  
ACH Debit Filter
  • Allows you to preauthorize companies and agencies to draft from your account as ACH debit transactions
  • Blocks all other debit transactions and returns them to the originating bank
Check Block
  • Allows you to block and return all checks on designated accounts
  • Automatically returns these unauthorized checks to the originating bank

Meet the Team

DianeBecton Image

Diane Becton

Vice President, Regional Treasury Solutions Consultant

VicCordone Image

Vic Cordone

Vice President, Regional Treasury Solutions Consultant

EmilyDixon Image

Emily Dixon

Vice President, Regional Treasury Solutions Consultant

KenitraNeary Image

Kenitra Neary

Vice President, Regional Treasury Solutions Consultant

WillWard Image

Will Ward

Vice President, Regional Treasury Solutions Consultant

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at http://www.expressinsuranceinfo.com/3076927

Please ensure that the mortgagee clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

  • Select PPD if the recipient is a person or consumer and written authorization is obtained.
  • Select CCD if the recipient is a company or organization and written authorization is obtained.

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Learning Center

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