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COVID-19: To learn more about how our financial first responders stand ready to serve you from a socially safe distance, please visit this page.  
Small Business Loans: As a SBA Preferred Lender, we are prepared to help you find the right financial relief for your business. Please visit this page to take the first step. 

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Accounts Receivable Services

Get In Touch

No maydays on paydays.

These quick and secure services match the pace of your day so you can stop stressing and stay focused on the success of your business. 
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ACH Origination

Use ACH to collect payments from customers or concentrate cash between multiple bank accounts.
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Merchant Services

Now you can accept payments from credit and debit cards and provide the payment flexibility your customers expect.
remote deposit capture

Remote Deposit Capture

Save yourself a trip to the branch. Deposit checks securely into your account without ever leaving work.
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SmartSafe

Streamline your deposit process by using SmartSafe to manage your cash capture onsite. Deposit cash into your UCBI safe and receive account credit on the same business day.
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Lockbox Services

Secure Lockbox solutions help safeguard your transactions and information while providing an efficient payment collection and deposit process.
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Healthcare Remittance

Streamline your claims process and payments system. When you use our Healthcare Remittance Service in conjunction with our Lockbox Service, you'll increase accuracy and efficiency, reduce costs, improve collections and eliminate write-offs.

Meet the Team

Diane Becton Image

Diane Becton

Regional Treasury Solutions Consultant

Vic Cordone Image

Vic Cordone

Regional Treasury Solutions Consultant

Emily Dixon Image

Emily Dixon

Regional Treasury Solutions Officer

Kenitra Neary Image

Kenitra Neary

Regional Treasury Solutions Consultant

Will Ward Image

Will Ward

Regional Treasury Solutions Consultant

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at http://www.expressinsuranceinfo.com/3076927

Please ensure that the mortgagee clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

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Learning Center

Is my money safe in a bank?

During troubling economic times, friends and family may advise you to withdraw cash from your bank because it’s safer. The truth is there’s truly no safer place to keep your money than a bank. That’s because it’s protected by the FDIC.
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Should you consider a HELOC?

From additional purchasing power to debt-free peace of mind, a Home Equity Line of Credit can provide you with the financing power to thrive. 
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Is your credit score in need of a boost? You can’t raise your score overnight. But there are a few things you can start doing now to make a positive impact in just a few months.
 
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