Skip to main content
Alert Icon
Click for our most recent information on:     COVID-19  |  Branch Status  |  PPP Forgiveness 
Alert Exit

Accounts Receivable Services

Get In Touch

No maydays on paydays.

These quick and secure services match the pace of your day so you can stop stressing and stay focused on the success of your business. 
ACH Origination icon

ACH Origination

Use ACH to collect payments from customers or concentrate cash between multiple bank accounts.
merchant services icon

Merchant Services

Now you can accept payments from credit and debit cards and provide the payment flexibility your customers expect.
remote deposit capture

Remote Deposit Capture

Save yourself a trip to the branch. Deposit checks securely into your account without ever leaving work.
smart safe icon

SmartSafe

Streamline your deposit process by using SmartSafe to manage your cash capture onsite. Deposit cash into your UCBI safe and receive account credit on the same business day.
lockbox icon

Lockbox Services

Secure Lockbox solutions help safeguard your transactions and information while providing an efficient payment collection and deposit process.
healthcare remittance icon

Healthcare Remittance

Streamline your claims process and payments system. When you use our Healthcare Remittance Service in conjunction with our Lockbox Service, you'll increase accuracy and efficiency, reduce costs, improve collections and eliminate write-offs.

Meet the Team

Diane Becton Image

Diane Becton

Vice President, Regional Treasury Solutions Consultant

Vic Cordone Image

Vic Cordone

Vice President, Regional Treasury Solutions Consultant

Emily Dixon Image

Emily Dixon

Vice President, Regional Treasury Solutions Consultant

Kenitra Neary Image

Kenitra Neary

Vice President, Regional Treasury Solutions Consultant

Will Ward Image

Will Ward

Vice President, Regional Treasury Solutions Consultant

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at http://www.expressinsuranceinfo.com/3076927

Please ensure that the mortgagee clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

Didn't find what you are looking for?

View All FAQs

 or

Contact Us.

Learning Center

The pros and cons of debt consolidation

Are you overwhelmed with paying off your credit card or loans? Do you have a hard time keeping track of all your different payments and due dates?
Read Article

10 Steps to Start Your New Home Build

By United Community Mortgage Services

Building a home isn’t something you do every day. In fact, it may actually be something you’ve never done before! That’s why we put together a simple guide to walk you through how to begin your construction process.
Read Article

Tips to Protect Your Business from PPP Scams

Are you receiving emails, robocalls or other solicitations regarding your PPP loan from people claiming to be government officials or from other unknown sources? If so, you may be the target of a fraud attempt.
Read Article