Skip to main content
Alert Icon
Click for our most recent information on:     COVID-19  |  Branch Status  |  PPP Forgiveness 
Alert Exit

Accounts Receivable Services

Get In Touch

No maydays on paydays.

These quick and secure services match the pace of your day so you can stop stressing and stay focused on the success of your business. 
ACH Origination icon

ACH Origination

Use ACH to collect payments from customers or concentrate cash between multiple bank accounts.
merchant services icon

Merchant Services

Now you can accept payments from credit and debit cards and provide the payment flexibility your customers expect.
remote deposit capture

Remote Deposit Capture

Save yourself a trip to the branch. Deposit checks securely into your account without ever leaving work.
smart safe icon

SmartSafe

Streamline your deposit process by using SmartSafe to manage your cash capture onsite. Deposit cash into your UCBI safe and receive account credit on the same business day.
lockbox icon

Lockbox Services

Secure Lockbox solutions help safeguard your transactions and information while providing an efficient payment collection and deposit process.
healthcare remittance icon

Healthcare Remittance

Streamline your claims process and payments system. When you use our Healthcare Remittance Service in conjunction with our Lockbox Service, you'll increase accuracy and efficiency, reduce costs, improve collections and eliminate write-offs.

Meet the Team

Diane Becton Image

Diane Becton

Vice President, Regional Treasury Solutions Consultant

Vic Cordone Image

Vic Cordone

Regional Treasury Solutions Consultant

Emily Dixon Image

Emily Dixon

Regional Treasury Solutions Officer

Kenitra Neary Image

Kenitra Neary

Regional Treasury Solutions Consultant

Will Ward Image

Will Ward

Regional Treasury Solutions Consultant

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at http://www.expressinsuranceinfo.com/3076927

Please ensure that the mortgagee clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

Didn't find what you are looking for?

View All FAQs

 or

Contact Us.

Learning Center

Signs your business could benefit from Treasury Management Services.

Resource management. Cash flow management. Asset management. Debt management. As a business owner, you manage a lot! What if you had resources that could help you keep your business running, your cash flow moving in the right direction and save you time? It's possible with the right tools and a United Community Bank partner.  
Read Article

Picking Your Policy: FAQs About Homeowners Insurance

If you're like many, you have lots of questions about homeowners insurance. What is it? Why do I need it? How much do I need? We've compiled the answers to some of your most pressing questions. 
Read Article

Budgeting on a variable income

Budgeting is tedious and annoying at the best of times. Add in the complexities of a variable or commission-based income and you’re up against a whole new set of challenges.
Read Article