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Accounts Receivable Services

Get In Touch

No maydays on paydays.

These quick and secure services match the pace of your day so you can stop stressing and stay focused on the success of your business. 
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ACH Origination

Use ACH to collect payments from customers or concentrate cash between multiple bank accounts.
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Merchant Services

Now you can accept payments from credit and debit cards and provide the payment flexibility your customers expect.
remote deposit capture

Remote Deposit Capture

Save yourself a trip to the branch. Deposit checks securely into your account without ever leaving work.
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SmartSafe

Streamline your deposit process by using SmartSafe to manage your cash capture onsite. Deposit cash into your UCBI safe and receive account credit on the same business day.
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Lockbox Services

Secure Lockbox solutions help safeguard your transactions and information while providing an efficient payment collection and deposit process.
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Healthcare Remittance

Streamline your claims process and payments system. When you use our Healthcare Remittance Service in conjunction with our Lockbox Service, you'll increase accuracy and efficiency, reduce costs, improve collections and eliminate write-offs.

Meet the Team

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Diane Becton

Vice President, Regional Treasury Solutions Consultant

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Vic Cordone

Vice President, Regional Treasury Solutions Consultant

EmilyDixon Image

Emily Dixon

Vice President, Regional Treasury Solutions Consultant

KenitraNeary Image

Kenitra Neary

Vice President, Regional Treasury Solutions Consultant

WillWard Image

Will Ward

Vice President, Regional Treasury Solutions Consultant

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address, and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at expressinsuranceinfo.com/3076927

Please ensure that the mortgage clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

  • Select PPD if the recipient is a person or consumer and written authorization is obtained.
  • Select CCD if the recipient is a company or organization and written authorization is obtained.

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Learning Center

Your Monthly Mortgage Payment

By United Community Mortgage Services

When you start making mortgage payments, your monthly statement will show you exactly how your money is being used. You might be surprised by the amount going towards paying down the principal on your loan – it’s probably a lot lower than you expected.
Don’t panic – everything is as it should be.
 
Read Article

Healthy Eating on a Budget

Maintaining a healthy diet can be tricky and expensive, and the rising grocery costs aren’t making it any easier. Even still, there are steps you can take to stay on budget while prioritizing your health.
Read Article

Why does my loan servicer matter?

By United Community Mortgage Services

When you’re shopping for a mortgage, locking in a low interest rate is likely your main priority. But don’t forget to ask your mortgage loan originator what happens to your loan after it closes.
Read Article