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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
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#1 in Customer Satisfaction  #1 in Convenience


 

Make the switch to the bank that's #1 in Customer Satisfaction with Consumer Banking in the Southeast, 7 out of the last 8 years.


when you open a new checking account1. 

 

Why switch to United Community Bank?

We believe that banking can and should be personal. Service is at the core of who we are, and we strive each day to make a meaningful difference for our customers. Our industry-leading experts and full suite of digital banking services are here to give you the tools you need to meet your financial goals.

Award-Winning Customer Satisfaction

United is ranked #1 in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2021 U.S. Retail Banking Satisfaction Study℠. United has received this recognition seven out of the past eight years, a testament to the bank’s commitment to having a strong foundation of customer satisfaction. United is also the most trusted consumer bank in the southeast.

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Full access at your fingertips.

From coffee shops to carpool lines to your annual family reunion three states away, your account is always within reach. With our personal Online and Mobile Banking2 services, you get on-demand access to your accounts and the ability to:

  • Check your account activity from anywhere
  • Track your personal finances by linking multiple accounts
  • Deposit checks with your smartphone
  • Schedule bill payments 
Explore the Features

Discover the Best Checking Solution for You


United Checking
  • $50 minimum to open
  • $8 monthly service charge
  • Free access to United ATMs and Publix Presto! ATMs
  • And more!
 
United Signature Checking
  • $1,000 minimum to open
  • $25 monthly service charge (with options to avoid fees)
  • Free access to United ATMs and Publix Presto! ATMs
  • Free exclusive United Signature Banking checks
 
United Checking for 55+
  • $25 minimum to open
  • No monthly service charge
  • Free access to United ATMs and Publix Presto! ATMs
  • Free standard wallet checks
 
 
 

Claim your $200 offer!

Whether you’re just getting started financially or you’re a seasoned pro, United has checking accounts to meet you where you are. Enjoy a $200 welcome offer when you open a new checking account1 using the promo code Checking200.

United Checking
United Signature Checking
United Checking for 55+


Ready to make the switch to United?

It's easy to open your new United Community Bank account online! Once you find your perfect account fit, you'll need these items handy to get started!
 
social security
minimum opening deposit
photo id
 
 

Use promo code:  Checking200

More convenient ways to open an account.

Schedule an appointment or give us a call–whichever is easiest for you!

Schedule an Appointment

Keep your finances in one place.

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Checking Account

Whether you’re just getting started financially, or you’re a seasoned pro, we have the best checking accounts for exactly what you need.
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Savings Account

Whether you’re saving for retirement, building a nest egg for the future or creating an emergency fund for a time in need, United Community Bank has the right savings option for you.
Learn More
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Home Loans and Mortgages

Together, we can make the home of your dreams a reality. All it takes is the right foundation.
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Credit Cards

Stack up rewards points, earn cash back, secure a low APR to consolidate your credit card debt or even start building your credit score when you choose the best credit card offers for you. 
Learn More
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Investing

Plan for your tomorrow by investing today. We have the right investment opportunities for you.
Learn More
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Business Banking 

We didn't make it onto Forbes' 2020 list of World's Best Banks for nothing. When it comes to your company, we mean business. 
Learn More

Learning Center

4 Strategies to Pay Off Your Mortgage Faster

By United Community Mortgage Services

If you’re a homeowner, your house payment is probably one of the highest bills you pay each month. So imagine what life would be like if you could eliminate that monthly expense.

Check out our four strategies to learn more about ways you could potentially pay off your mortgage years before you’re obligated to and, in the process, save thousands of dollars.1
 
Read Article

Protect Yourself from Cybercrime

Every 40 seconds, a new cyber-attack starts1. With cybercrime increasing every year, it’s more important than ever to make sure your personal information is secure.

Thankfully, you don’t need a degree in IT or complete knowledge of hacking methods to protect yourself. Small, simple actions will make an exponential difference in your personal security and decrease your risk for fraud.

Read Article

5 Things to Consider Before Buying a Second Home

By United Community Mortgage Services

I think it’s safe to say we’ve all spent more than our fair share of time at home lately. And that might have you thinking about buying that home on the lake, beachfront getaway or mountain retreat – somewhere you can quickly and easily get away for a few days (or even a few months!).

But before you make an offer on a second home, you need to do your research to make sure that investment really makes sense for you.
Read Article
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1Eligibility & Qualifications: Open a new United Checking, United Checking for 55+ or United Signature Checking by November 30, 2021 at a United Community Bank branch or online at ucbi.com/checking200. Promo code must be presented at account opening and is non-transferrable.
 
RECEIVE $200 WITH UNITED CHECKING, UNITED CHECKING FOR 55+ OR UNITED SIGNATURE CHECKING. Customers must qualify for the account, make the required minimum opening deposit, and have met the following criteria by the end of an initial 90-day qualification period in order to receive the $200 welcome offer:  1) Receive cumulative direct deposits of at least $2,000 which includes salary, pension, Social Security, or other regular recurring monthly income. Internal account transfers, deposits made at banking locations, by mobile deposits and ATM deposits do not qualify as a direct deposit.; AND 2) complete 10 or more debit card purchases. Transactions must post to the account within the 90-day qualification period. ATM withdrawals do not qualify.  Monthly service charges and other miscellaneous fees may apply.
 
The welcome offer is not available to existing United Community Bank personal checking customers or those that have closed a personal checking account within the past 12 months at United Community Bank or any of its predecessors. Account must be in good standing at the time of payment; an account is considered to be in good standing if it has a positive balance and is not in the process of being closed. The welcome offer will be transferred into the newly established checking account within 45 days after the end of the qualification period. The welcome offer may be subject to tax reporting, applicable 1099 may be sent for tax purposes and the customer is responsible for any applicable taxes. One welcome offer per household. United Community Bank reserves the right to amend or cancel any part of this offer at any time. Please speak with a United banker for details.
 
Account openings are subject to Bank approval and may be declined based on certain factors.

SMFor J.D. Power 2021 award information, visit jdpower.com/awards

2Message and data rates may apply. Fees may apply for certain optional services through Personal Online and Mobile Banking.