Frequently Asked Questions
1. Who is United Community Bank?
Since 1950, United has provided best in class service to our clients as the foundation of every relationship. Known as “The Bank That SERVICE Built®,” we are committed to improving lives in the communities we serve. We strive to provide valuable, convenient, and innovative products and services with the attentive client service you deserve.
2. How will the merger impact me?
There will be no immediate effects for any FNBSM clients. You should continue to conduct your banking as you normally do, and you will continue to experience the same great service from the same local teams you know and trust.
3. Where can I find additional information?
FNBSM and United issued a joint announcement on February 13, 2023, that includes some initial details and is available at
ir.ucbi.com. We will continue to update you through a variety of direct communications and public announcements as more information becomes available.
4. Why are FNBSM Bank and United Community joining forces?
FNBSM and United are combining to be able to provide more services to FNBSM clients, while maintaining the culture of service that you have come to love. Both banks have client-centric community banking philosophies that, when combined, will provide the stability and continuity of a larger institution. This will enable ongoing investment in new technology and new products that will help customers continue to grow and prosper.
5. When will FNBSM begin its transition into United?
On February 13, 2023, FNBSM announced the intention to become a part of United. This transition is still subject to all approvals from banking regulators and the First Miami Bancorp, Inc. shareholders. The merger is expected to be completed in the third quarter of 2023.
6. Will my accounts still be FDIC insured?
If you do not have any pre-existing accounts with United, then there will be no change to your FDIC insurance coverage. If you do have accounts at both United and FNBSM, the FDIC provides continuing separate insurance coverage for at least six months following the anticipated merger in the third quarter of 2023.
7. Will you continue to operate under the FNBSM Bank name?
Initially yes; however, FNBSM will eventually begin operating under the United Community Bank name, with a full transition anticipated in the fourth quarter of 2023. Our teams will work to make this transition as seamless as possible.
8. Do I need to do anything right now with my accounts?
No, at this time there are no actions that need to be taken. As we prepare for the full transition anticipated in October of 2023, you may begin to see the United Community Bank name appear on some legal documents and contracts or see statements such as “United Community Bank d/b/a First National Bank of South Miami.” You should continue to conduct your banking as you normally do. We will notify you in advance if any action is needed.
9. Will I be notified of important changes impacting my accounts, including online and mobile banking?
Yes, the FNBSM and United teams are dedicated to you, our client, and we will communicate as frequently as possible throughout this transition. Any account, online and/or mobile banking changes that may impact you will be communicated well in advance.
10. Who do I contact if I have questions about my accounts today or concerns going forward?
If you have any questions and/or concerns, you should contact your
local FNBSM team. Our teams will be working closely together, and your local FNBSM team will continue to be your trusted resource.
11. Will my local banking office remain open?
There are no planned closures or consolidations of any branches because of the merger. You will continue to enjoy the same convenience and service from the local team of bankers you know and trust, at the same locations you use today.
12. Does United currently have banking offices in the Miami area?
Yes. United operates under the Seaside Bank and Trust name across the Florida market and has an office in Coral Gables, Florida.
We understand you may have additional questions related to this transition.
Please know that FNBSM and United are currently preparing a comprehensive transition plan that will address these questions and much more. We will continue to update you regularly as this transition progresses.