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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
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Just The Facts

We don't know everything, but we do know banking.

We're always learning and finding better ways to provide you with the best banking service possible. We’ve been sharing fun facts in all sorts of locations! You might catch a fact on Facebook, when you open an email or in one of our 147 banking locations. Wherever you find our facts, we want you to follow along and learn with us. We can't know everything, but if we put our team together with you and your dreams, we believe we can find the best financial path forward for you. Now that’s a fact!

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Fraud Prevention: Card Cracking Scams
Banks and law enforcement are cracking down on an emerging scam known as “card cracking.” Card cracking is a form of fraud where consumers respond to an online solicitation for “easy money” and provide a debit card for the withdrawal of fake check deposits.
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Tips to Protect Your Mobile Identity
We do pretty much everything on our mobile devices—buy groceries, schedule the bug guy, pay bills, even date. Keeping your information secure is more important than ever. Use these tips to protect yourself against mobile device fraud.
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Seven Tips to Establish Good Savings Habits
When you think about saving more, your first thought is probably to tighten your budget. But saving more money doesn’t always have to mean cutting something else out. There are many ways to save in your daily life—and we’ve pulled together a few simple habits that will make a difference towards your next big savings goal.
 
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