United collects data to be able to best serve your needs. The personal information we collect depends on the types of financial products you are seeking and allows our teams to determine how to best support your financial goals. We collect personal information when you use our Sites to apply for, obtain, or use our products and services, to make inquiries about our products and services, or to provide information and feedback about our products and services. In connection with your use of our Sites, products, and services, we may ask for, and you may provide, personal information in forms, surveys, applications, and online fields, or you may authorize us to collect personal information from third party sources.
We may collect and use personally identifiable information through our Sites, including information you provide directly when completing forms or transacting with us, such as your name, your home address, your email address, your telephone number, your social security number, your account number, or transaction information.
We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in-branch transactions). For your convenience, you may be asked to grant permission to access your mobile device’s camera to support capturing a check image to complete a mobile deposit. For your convenience, you may be asked to grant permission to access your mobile device’s contacts to load your contact list as a recipient list for person to person payments.
In addition, we may collect certain information about your use of our online services. For example, we may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use, geolocation and other location information transmitted by your device, information obtained from cookies that have been placed on your device or internet browser at our Sites or at other websites you have visited, demographic information, aggregated information, blind information about how you use our products and services and about the transactions you perform using our products and services, and other information obtained through your access to or use of a Site. We may supplement the information we collect from you with information we receive about you from other sources, such as credit reporting agencies.