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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-7:00pm
Saturday: 8:00am-12:00pm
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Award-Winning Customer Satisfaction

We're proud to announce that United Community Bank has once again ranked #1 in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2021 U.S. Retail Banking Satisfaction Study℠. United has received this recognition seven out of the past eight years, a testament to the bank’s commitment to having a strong foundation of customer satisfaction. United is also the most trusted consumer bank in the southeast.

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Providing stimulus updates. 

A new round of stimulus checks is coming. We understand how important this topic is during this difficult time, which is why we’re committed to keeping you updated as information on the topic becomes available.
The Latest on COVID Relief
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Bringing banking to you.

Access your account, pay bills, transfer funds, manage your personal finances and more from the comfort of your home with the help of our digital banking solutions. 
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Supporting your business

We were proud to help many businesses secure funding through the Paycheck Protection Program, and happy to continue providing relevant guidance and a streamlined PPP loan forgiveness process.

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Book an appointment.

While many aspects of your life may be on pause, money management never stops. We recognize that certain services do require a visit to our lobby and for such situations, we are happy to book an appointment with you. 

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United Community Bank has locations throughout Georgia, North Carolina, Tennessee and South Carolina. From business and personal banking solutions to real estate and mortgage lending to advisory services, we are experts in getting you the financial support you need. 

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Learning Center

Maximize your banking relationship in 2021.

By Rich Bradshaw, President and Chief Banking Officer – United Community Bank

At the heart of a successful business are a variety of significant relationships, from customers and employees to vendors and landlords. Building a network of trusted individuals can help you attract new clients, grow your business and ideally, act as a third-party endorsement. 
Read Article

4 tips to help boost profit margins
When the economy took a downward turn, you — like many — may have felt compelled to sell as much as possible to as many customers as possible. But if you slashed prices on products and services or sold to less desirable customers to do that, it’s time for a new mindset. Those steps likely narrowed your profit margins, and it’s time to put your focus on finding ways to boost those margins. 
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What’s the deal with earnest money?

By United Community Mortgage Services

One of the best things you can do before you start shopping for a home is to take a look at the sales contract you’ll fill in when you do decide to make an offer. That way you’re not trying to figure out what you’re agreeing to as you rush to get that contract to the seller.
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SMFor J.D. Power 2021 award information, visit jdpower.com/awards