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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
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Personal Banking

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  • Schedule an Appointment
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  • Buy or refinance a home
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  • Get a loan or line of credit
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  • Explore all Personal Banking options
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Business Banking

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  • Schedule an Appointment
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  • Explore specialized lending solutions
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  • Learn about digital banking
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  • Work at United
  • Speak with a banker
  • Explore business investment services
  • Explore all Business Banking options

Award-Winning Customer Satisfaction

We're proud to announce that United Community Bank has once again ranked #1 in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2021 U.S. Retail Banking Satisfaction Study℠. United has received this recognition seven out of the past eight years, a testament to the bank’s commitment to having a strong foundation of customer satisfaction. United is also the most trusted consumer bank in the southeast.

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We're here for you.

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Why choose United. 

At United Community Bank, we believe in combining top-of-the-line financial solutions for our customers. Our industry-leading experts and full suite of digital banking services are here to give you the tools you need to meet your financial goals.
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Bringing banking to you.

Access your account, pay bills, transfer funds, manage your personal finances and more from the comfort of your home with the help of our digital banking solutions. 
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Explore the Learning Center.

We have an extensive digital library of financial resources available to everyone. Hit the books to learn more about personal finance, mortgage services and business solutions.

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Book an appointment.

While many aspects of your life may be on pause, money management never stops. We recognize that certain services do require a visit to our lobby and for such situations, we are happy to book an appointment with you. 

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Tap into your home's equity.

Leveraging the equity in your home is a great way to borrow money at a secure, low, fixed rate. A Home Equity Line (HELOC) of Credit or Home Equity Loan can help you pay for any number of large purchases or projects. From higher education tuition costs to home improvement to unexpected medical expenses, these lending products can give you the financial breathing room you need. 

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Contact Us!

United Community Bank has locations throughout Georgia, North Carolina, Tennessee and South Carolina. From business and personal banking solutions to real estate and mortgage lending to advisory services, we are experts in getting you the financial support you need. 

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Learning Center

What’s the best POS system for your business?

Owning a business can be demanding – you have to stay on top of tracking inventory, supervising employees, taking orders and everything in between. Luckily, there are point-of-sale (POS) systems that can now do much of the tedious work for you.

Read Article

Child Tax Credit: Should I opt out?
The Child Tax Credit (CTC) is a tax credit that has been available to eligible parents in the past to either lower tax bills or increase refunds. There are several changes this year—the amount has increased, age limits have changed, and the credit is now fully refundable.

So now the question is... should you opt out? 
Read Article

6 steps to get a loan or line of credit
Is it time to start that kitchen renovation project you’ve been dreaming of? Are you looking at a new car or home? Or do you need help paying for your kid’s college tuition?
 
With United, those dreams are attainable—and they don’t have to be overwhelming or launch you into financial chaos. We have a full suite of flexible lending options ready to fit your needs, and we’ll be there to support you throughout every step of the process.
 
Read Article
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SMFor J.D. Power 2021 award information, visit jdpower.com/awards