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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
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Award-Winning Customer Satisfaction

We're proud to announce that United Community Bank has once again ranked #1 in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2021 U.S. Retail Banking Satisfaction Study℠. United has received this recognition seven out of the past eight years, a testament to the bank’s commitment to having a strong foundation of customer satisfaction. United is also the most trusted consumer bank in the southeast.

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We're here for you.

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Why choose United. 

At United Community Bank, we believe in combining top-of-the-line financial solutions for our customers. Our industry-leading experts and full suite of digital banking services are here to give you the tools you need to meet your financial goals.
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Bringing banking to you.

Access your account, pay bills, transfer funds, manage your personal finances and more from the comfort of your home with the help of our digital banking solutions. 
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Explore the Learning Center.

We have an extensive digital library of financial resources available to everyone. Hit the books to learn more about personal finance, mortgage services and business solutions.

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Book an appointment.

While many aspects of your life may be on pause, money management never stops. We recognize that certain services do require a visit to our lobby and for such situations, we are happy to book an appointment with you. 

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Tap into your home's equity.

Leveraging the equity in your home is a great way to borrow money at a secure, low, fixed rate. A Home Equity Line (HELOC) of Credit or Home Equity Loan can help you pay for any number of large purchases or projects. From higher education tuition costs to home improvement to unexpected medical expenses, these lending products can give you the financial breathing room you need. 

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Contact Us!

United Community Bank has locations throughout Georgia, North Carolina, Tennessee and South Carolina. From business and personal banking solutions to real estate and mortgage lending to advisory services, we are experts in getting you the financial support you need. 

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Learning Center

The Company Culture of Giving Back
Whether you’re planning the perfect Christmas morning for your kids, or donating presents to a family in need, giving is fundamental to the holiday season. This time of year can be busy, but it can also be the perfect time to implement small but meaningful changes that will benefit your business, your employees, and your community for years to come.
Read Article

How to be a Legendary Saver

By Jefferson Harralson, CFO of United Community Bank

I am often asked about tips on financial wellness and how to best save money. Saving is hard—and it can often feel overwhelming, and even unnatural. However, becoming a great saver is an important step on the road to financial wellness and a healthier, more stable life.

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Digital Steps to Simplify your Holidays
We may not be able to help pick out the perfect present or mediate the family drama, but we can make sure banking isn’t an extra worry this holiday season. Here’s our top digital tool picks that’ll help simplify your financial life during the most wonderful time of the year.
 
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SMFor J.D. Power 2021 award information, visit jdpower.com/awards