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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
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Committed to Our Customers and Communities

Strong bank, strong service since 1950.

     

Coming This Summer

There’s a fresh new look at United Community! You will begin seeing us transition to the new United Community logo later this summer. However, the team you trust is here to stay—and our commitment to you will never change.

Over the next year, you may continue to see both logos as we work through updating all our materials and locations. To see an estimated timeline of the planned updates, click the button below.
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We're here for you.

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Why Choose United 

At United Community Bank, we believe in combining top-of-the-line financial solutions with award-winning satisfaction for our customers. Our industry-leading experts and full suite of digital banking services are here to give you the tools you need to meet your financial goals.
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Digital Banking for You

Access your account, pay bills, transfer funds, manage your personal finances, and more from the comfort of your home with the help of our digital banking solutions. 
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Fraud Prevention Tips

With so much of our lives online, we're all potential targets for fraud. But there are steps you can take to protect yourself. View our fraud prevention resources to recognize, prevent, and report potential scams.

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Depawsits Made Easy

Deposit your checks anytime, anywhere with the United app. Download the app to get started today!

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Limited-Time CD Offer

Save for your future with fixed, competitive rates and flexible term limits.1

5.00% APY

3.50% APY

11-month CD 

23-month CD
Low minimum opening deposit of $2,500 Low minimum opening deposit of $2,500


 
Open Online and Start Saving

Buying your first home?

Buying your first home doesn't have to be scary. We'll be here with you every step of the way. From determining how much you can afford to finding the right program for your unique needs, our loan officers will guide your every step to your new front door.

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Book an appointment.

We'd love to see you in one of our branches! Use our appointment scheduling tool to book your time with a banker when it's most convenient for you.

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Contact Us!

United Community Bank has locations throughout Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee. Whether it's business and personal banking solutions, real estate and mortgage lending, or advisory services, we are experts in getting you the financial support you need. 

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Learning Center

New Medical Debt Rules Could Give Your Credit Score a Boost

By United Community Mortgage Services

If you’re carrying less than $500 in medical debt, it’ll no longer impact your mortgage credit score. That change officially went into place in April 2023, about a year after the Consumer Financial Protection Bureau published a lengthy report questioning the role of medical debt on credit reports. Continue reading to find out more. 
Read Article

Home Renovations that Spark Joy

By United Community Mortgage Services

Pulling the trigger on a big house project is a tough decision—it can be expensive, not to mention inconvenient. But the results of a new study show most of those projects do pay off, both in resale value and homeowner joy.

 
Read Article

5 Ways to Prepare for a Baby Financially
If you’re growing your family, congratulations are in order. You’re embarking on an exciting adventure. Taking some time to plan for the financial realities can go a long way toward putting your money where it will matter most in this new stage of life.
Read Article
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1Annual percentage yields are current as of 5/3/2023. The minimum balance required to open the account and obtain the APY is $2,500. A penalty will be imposed for early withdrawal. The APY assumes that interest remains on deposit until maturity. A withdrawal of interest will reduce earnings.