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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
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We're here for you.

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Why choose United. 

At United Community Bank, we believe in combining top-of-the-line financial solutions for our customers. Our industry-leading experts and full suite of digital banking services are here to give you the tools you need to meet your financial goals.
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Digital Banking for you. 

Access your account, pay bills, transfer funds, manage your personal finances and more from the comfort of your home with the help of our digital banking solutions. 
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Explore the Learning Center.

We have an extensive digital library of financial resources available to everyone. Hit the books to learn more about personal finance, mortgage services and business solutions.

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Keep the best day ever going.

Bank on the go with the United mobile app.

Unlock simple, secure, round-the-clock access to your accounts.

In addition to seeing your balances and any upcoming bills, you'll be able to set budgets and view your spending trends, set up banking alerts and notifications, and deposit checks with your smartphone.

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Book an appointment.

While many aspects of your life may be on pause, money management never stops. We recognize that certain services do require a visit to our lobby and for such situations, we are happy to book an appointment with you. 

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Buying your first home?

Buying your first home doesn't have to be scary. We'll be here with you every step of the way. From determining how much you can afford to finding the right program for your unique needs, our loan officers will guide your every step to your new front door.

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Contact Us!

United Community Bank has locations throughout Georgia, North Carolina, Tennessee and South Carolina. From business and personal banking solutions to real estate and mortgage lending to advisory services, we are experts in getting you the financial support you need. 

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Learning Center

Mortgage Calculators for You

By United Community Mortgage Services

Home equity is a powerful financial tool. You may be considering buying a home to start building equity, or you may have built some equity already and want to make the most of it. Our mortgage calculators are a quick way to see what different mortgage moves could mean for you.
Read Article

Tips for a Happy Holiday Budget
It’s so easy to get caught up in the holiday spirit and spend more than you intended. Now’s a great time to take a look at what you spent last year, ways circumstances may have changed this year, and ideas for making merry more affordably.
Read Article

5 Home Improvement Projects that Pay Off

By United Community Mortgage Services

For many of us, the potential for home improvement is endless—a beautiful lawn, a modern kitchen, a spa-quality bathroom. If you’re wondering what to do first (or what to use your limited budget on), prioritize these projects for a better chance they’ll pay for themselves and attract future buyers.
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1This is not a commitment to lend. Normal credit criteria apply. A prequalification generally means that we will pull your credit and collect some basic financial information from you (such as debt, income and assets) in order to give you a ballpark estimate of how much house you can afford. A prequalification is based on certain assumptions and it is not a guarantee to lend as there is a lot more information needed to actually approve you for a loan.