Learning Center

Recently, there’s been an uptick in fraudulent phone calls and text messages targeting bank customers. Scammers are impersonating bank employees in an attempt to obtain personal information and access to accounts. These fraudsters are sophisticated and may even spoof a bank’s phone number, making it look like the call is coming from your financial institution.

Don’t take the bait—this scam can be convincing, but you should never share information like logins, secure access codes, or PINs over the phone—and a real banker won’t ask you to. If you receive a call and you’re in doubt, hang up and call us at 1-800-UCBANK1 (1-800-822-2651).