United Community clearly listens to us and understands the vision of our firm, resulting in an outstanding relationship and support of our financial goals and growth,” explains Rich Hagins, Founder of US&S.

That outstanding support extends beyond business. The United team works hard to exceed customer needs. Rich and his banker, Matt Williams, have built an immense trust in each other over the past twelve years.  When Rich and his wife got stranded abroad due to flight cancellations at the start of the Coronavirus pandemic, Matt was able to assist with a fast, crucial wire transfer that helped them get back home.

“Most banks, you just can’t do that,” Matt confirms. “At many banks, you have too much red tape and paperwork to make something like this happen. Thankfully, we have a long and strong relationship built on trust, and we were able to help Rich when he needed it most.

At the end of the day, the United team can’t overemphasize the importance of a strong relationship. The combination of United’s hallmark personal service and scalable banking solutions—that’s the sweet spot! According to Matt, “We look forward to continuing our relationship with Rich and the US&S team for years to come!

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