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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
Schedule an Appointment
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United Essential Banking Account

Banking, Simplified.

Set yourself up for financial success with our low-cost, low-stress checking account. With the United Essential Banking account, you’ll benefit from:

  • Low minimum deposit
  • No overdraft fees
  • No daily balance requirement
  • Mastercard® debit card
  • Low monthly service fee of $5
  • Total access to digital banking services
United Essential Banking is a checkless product, so any payments can be made using either our Bill Pay service or your Mastercard® debit card. You can open your checking account online now with as little as $25.
Open Your Account OnlineVisit Your Local Branch

Enjoy peace of mind and 24/7 access

You’ll get everything you need to make managing your money more convenient and less expensive:

  • Online and mobile banking access1
  • FREE 24-hour United and Publix Presto! ATM Access2
  • Online bill pay1
  • Mobile deposit1
  • Free eStatements3

Ready to open an account with us?

It's easy to open your new account online. You'll need these items handy to get started:

Financial Goals for the New Year
The new year is the perfect time to reassess your budgets and financial habits and make new goals for yourself. Whether it’s improving your budgeting, saving a little bit more, or getting started with investing, achieving your financial goals will make so many other goals possible—the next family vacation, higher education, paying for a wedding, or whatever you’re hoping the next few years will hold.
Read Article

Planning for financial emergencies before they happen.
You can’t predict or plan for every financial emergency, but there are some steps you can take now to put yourself in the best financial position to face them.
Read Article

Seven Tips for Improving Your Credit Score
An important step to finding a home, whether you’re renting or buying, is ensuring that you have a good credit history. The American Bankers Association suggests the following tips to improve your credit score.
 
Read Article
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1Message and data rates may apply. Fees may apply for certain optional services through Personal Online and Mobile Banking.
2ATM transactions/balance inquiries outside of United Community Bank or Publix Presto! ATM networks are subject to charges by other institutions. There is a $1 fee charged by United for ATM transactions/inquiries outside our network.
3Paper statements are available for a $2 monthly fee.