Fraud Prevention Guide

Your security is our priority. Explore United’s fraud prevention resources to protect your personal information.

Stay Alert. Stay Safe.

With so much of our lives online, we’re all potential targets for fraud. But there are steps you can take to protect yourself—and at United, our first priority is keeping your personal information safe. Use the resources below and the complimentary fraud prevention services within your account to recognize, prevent, and report potential scams.

Fraud Prevention Tips Digital Tools

Protect Your Business

We’re here to help you manage risk and avoid the costly effects of check and electronic fraud.

Stay Safe Online

So much of life happens online. Are you keeping security top of mind?

Protect Your Loved Ones

Fraudsters are targeting everyone—especially those they believe are likely to fall for a scam because they’re busy, distracted, or too old or young to recognize the signs.

Protect Yourself from Fraudulent Calls, Texts, and More

Recently, there’s been an uptick in fraudulent phone calls and text messages targeting bank customers. Scammers are impersonating bank employees in an attempt to obtain personal information and access to accounts. These fraudsters are sophisticated and may even spoof a bank’s phone number, making it look like the call is coming from your financial institution.

Don’t take the bait—this scam can be convincing, but you should never share information like logins, secure access codes, or PINs over the phone—and a real banker won’t ask you to. If you receive a call and you’re in doubt, hang up and call us at 1-800-UCBANK1 (1-800-822-2651).

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Think you've been scammed?

Report your experience to us immediately.
1-800-UCBANK1 (1-800-822-2651)

Have questions?

Our team members are dedicated to you, and they can provide the support and resources you need.
Schedule an appointment at your local branch or give us a call at 1-800-UCBANK1 (1-800-822-2651).

Schedule an Appointment

Prevent Fraud with these United Online Tools

Card Controls

Establish spending limits, set alerts, turn your card off and back on again, and view your spending insights within online and mobile banking.

Learn More

MasterCard ID Theft Protection™

Your United Community MasterCard debit card comes with identity theft monitoring and support from a team of identity theft resolution specialists, free of charge.¹

Enroll Today

Protecting Your Business

We offer multiple fraud prevention tools to help protect your business, manage risk and avoid the costly effects of check and electronic fraud.

Get Started

Zelle®

Split the cost of a gift or send money to your friends and family with Zelle®. When you use Zelle® within United’s mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.

Learn More

eStatements

Protect yourself from mail theft and get your bank statements sent directly to your email.

Learn More

Bill Pay

Pay all your bills in one place, without having to log in to every vendor’s website and remember all your usernames and passwords.

Learn More

Best Practices for Fraud Prevention

We're here to help you protect yourself from identity theft and fraud.

daughter protecting her father from elder fraud

Simple Strategies to Protect Yourself from Fraud

If you’ve spotted a scam or—even better—before you’re ever targeted, use the following strategies to keep your money protected.

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Common Scams and Red Flags

Fraudsters get more sophisticated every day, and they’re targeting everyone—especially those they believe are likely to fall for a scam because they’re busy, distracted, or too old or young to recognize the signs. To keep you and your loved ones’ finances safe, stay vigilant and watch for these red flags of a scam.

Read Article

Protect Yourself from Fraudulent Calls, Texts, and More

Scammers are impersonating bank employees in an attempt to obtain personal information and access to accounts. These fraudsters are sophisticated and may even spoof our phone number, making it look like the call is coming from United Community.

Read Article

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Certain terms, conditions and exclusions apply. Cardholders need to register for this service. This service is provided by Iris® Powered by Generali. Please see your guide to benefits for details or call 1-800-MASTERCARD

Zelle® and the Zelle® related marks are wholly owned by EarlyWarningServices, LLC and are used herein under license.