Reliant Manufactured Housing

Important Update Regarding Your Loan

Effective September 17, 2024, your loan was transferred to a new lender, 21st Mortgage Corporation. Reliant MH is no longer accepting payments or servicing your loan.

We understand that changes like this may come as a surprise, but we are confident that the transition to 21st Mortgage Corporation will be seamless. They are fully prepared to offer you the same high level of service you’ve come to expect.

A letter from 21st Mortgage Corporation was mailed earlier this month with all the details regarding this transfer, including your new loan # and instructions on where and how to send future payments. Please review the updated payment options listed below:

Updated Payment Options

Online Payment

Beginning September 17^th you can also make your payments online at www.21stmortgageonline.com/access.

Make A Payment

Pay by Mail

Send all payments due on or after September 17^th to 21^st Mortgage Corporation at this address:

21^st Mortgage Corporation
P.O. Box 148
Memphis, TN 38101-0148

You will receive a 21st Mortgage coupon book. Until you receive your coupon book, please include your new 21st Mortgage loan number on your payment to ensure proper credit to your account.

Pay by Phone

If you are using the automated phone service, Bill Matrix, to make your monthly payment, you will need to contact 21st Mortgage Corporation and discuss alternative payment options, as 21st Mortgage will no longer provide this service.

Automatic Draft

If you are enrolled in ACH or automatic draft with Reliant MH, the authorization will not automatically transfer to 21^st Mortgage Corporation. Please contact 21^st Mortgage Corporation after September 17^th to enroll in ACH or automatic draft. They can be reached at 800-955-0021 extension 2900.

The transfer of your loan does not impact any of the terms of your mortgage agreement. Your interest rate, payment schedule, and other conditions remain unchanged. The primary change is that 21st Mortgage Corporation will now manage your loan, including handling payments and providing customer support.

Thank you for being a valued customer, and we appreciate your understanding during this transition.

If you have questions or need assistance, please contact 21^st Mortgage Corporation at 800-955-0021 extension 2900.