How can I protect my United debit card?

Protecting your debit card is easy with Card Controls! Control settings on your debit card and manage checking account transactions directly from your smartphone. View the Digital Demo to get started with Card Controls. Turn your card off and on again Be in total control of your debit card. For example, turn your United Mastercard® debit card off with the touch of a button if your card gets lost or stolen. Set spending limits Restrict your United Mastercard® debit card use by dollar amounts, specific retailers, locations and more. Set up alerts With Card Controls, you can turn on alerts to get notified every time your United Mastercard® debit card is used.

How can I protect my United debit card?

Protecting your debit card is easy with Card Controls! Control settings on your debit card and manage checking account transactions directly from your smartphone. <a href="https://demo.ucbi.com/content/26/get-started-with-card-controls">View the Digital Demo</a> to get started with Card Controls. Turn your card off and on again <ul> <li>Be in total control of your debit card. For example, turn your United Mastercard® debit card off with the touch of a button if your card gets lost or stolen.</li> </ul> Set spending limits <ul> <li>Restrict your United Mastercard® debit card use by dollar amounts, specific retailers, locations and more.</li> </ul> Set up alerts <ul> <li>With Card Controls, you can turn on alerts to get notified every time your United Mastercard® debit card is used. </li> </ul>

Is there a charge for using Card Controls?

<a href="~/personal-banking/digital-banking/new-card-controls" target="_parent">No, it is free of charge.</a>

Mastercard^® Debit Cards

The power of a community in your wallet.

Issued by your community’s most trusted bank, this debit card gives you the convenience you need, no matter where your life takes you.

Report a Lost/Stolen Debit Card Find Your Local Branch

Card Controls: New and Improved

Protect your debit card with Card Controls—now available within your online and mobile banking account. (No more separate app!) It offers all the same security features like travel notices and spending limits, along with several new options to manage your money:

Understand your spending clearly with spending insights, recurring payment information, ‘card-on-file’ merchant identification, and more.
Get real-time transaction alerts so you know exactly when and where your card is being used.
View a digital card on a mobile device and easily push it to Apple Pay or Google Pay.

Learn More

Mastercard® ID Theft Protection

As you shop with your debit card, you can rest assured that you’re protected. Your United Community Mastercard® debit card comes with Mastercard® ID Theft Protection³, free of charge, which includes:

Identity Monitoring
Financial Account Takeover Protection
Resolution Services
Lost Wallet Assistance
Single-Bureau Credit Monitoring

Ready to get started? You can enroll with Mastercard® for free—just click the link below and enter in your card number.

Enroll in ID Theft Protection

Make room for more important stuff.

Enjoy the convenience of adding your Mastercard^® debit card into your mobile wallet. With fewer cards in your pocket, you can free up space for more important things, like more money or candy.

Compatible with Google Pay^TM, Apple Pay^®, Samsung Pay, Venmo, PayPal^® and more.

Click to Pay

When you store your United Community Mastercard^® in Click to Pay, you can shop without searching for your card or having to type in payment details. Whether on your smartphone, tablet or desktop, just look for the Click to Pay icon when checking out online where Mastercard^® is accepted.

Learn More

Frequently Asked Questions about Debit Cards

Protecting your debit card is easy with Card Controls! Control settings on your debit card and manage checking account transactions directly from your smartphone. View the Digital Demo to get started with Card Controls.

Turn your card off and on again

Be in total control of your debit card. For example, turn your United Mastercard® debit card off with the touch of a button if your card gets lost or stolen.

Set spending limits

Restrict your United Mastercard® debit card use by dollar amounts, specific retailers, locations and more.

Set up alerts

With Card Controls, you can turn on alerts to get notified every time your United Mastercard® debit card is used.

If your debit card has been lost or stolen, it is important that you report it to us immediately. Immediate reporting ensures potential losses will be kept to a minimum.

During normal business hours: Call 1-800-UCBANK1 (1-800-822-2651) to speak with our Customer Contact Center.

After hours: Call 706-439-6600, then follow the prompts to be directed to the Card Center in order to report and block your lost or stolen card. You will then need to contact your local branch or call 706-439-6600 during business hours to speak with our Customer Contact Center the next business day to order a replacement card.

Card Controls: If you are using Card Controls, log into online banking or the United mobile app and set the lost card to the OFF setting, then call 706-439-6600 the following business day to order a replacement card.

You will no longer be able to use your card within Apple Pay™, Android Pay™ or any of our mobile wallet solutions, so be sure to remove the card. When you receive your new card, you will need to add the new information to the mobile wallet solution that you use.

No, it is free of charge.

Resources

Mastercard® Guide to Benefits for Prepaid Cardholders

Mastercard® Guide to Benefits for Enhanced Debit Mastercard Cardholders

Mastercard® Guide to Benefits for Small Business Cardholders

Learning Center

woman holiday shopping and mobile banking

Fraud Prevention for the Holidays

The holidays come with more spending, more travel, and—unfortunately—more fraud. We know fraud is the last thing you want to deal with (ever, but especially during the holiday season), so we’re here to equip you with tools that will keep your money safe, while also making life easier.

Read Article

Protect Your Checks: How to Prevent Mail Theft and Fraudulent Check Washing

The US Postal Inspection Service recovers more than $1 billion in fraudulent checks and money orders each year. If you mailed a check that was paid, but the recipient never received it, criminals may have stolen it. To help postal inspectors keep your mail safe, take the following steps.

Read Article

Beware of Fake Check Scams: How to Spot and Protect Yourself from Fraud

Fake checks continue to be one of the most common instruments used to commit fraud against consumers. Before you deposit a check you weren’t expecting or wire funds to an unknown recipient, here is what you should know.

Read Article

$1 charge on all transactions outside of the United or Publix Presto! ATM networks unless account holder qualifies for the fee to be waived. ATM transactions/balance inquiries outside of United or Publix Presto! ATM networks are also subject to charges by other institutions.

²Message and data rates may apply. Fees may apply for certain optional services through Personal Online and Mobile Banking.

³Certain terms, conditions and exclusions apply. Cardholders need to register for this service. This service is provided by Iris® Powered by Generali. Please see your guide to benefits for details or call 1-800-MASTERCARD

Mastercard® Debit Cards

The power of a community in your wallet.

Card Controls: New and Improved

Mastercard® ID Theft Protection

Make room for more important stuff.

Click to Pay

Frequently Asked Questions about Debit Cards

Resources

Learning Center

Mastercard^® Debit Cards