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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
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Mastercard® Business Debit Card

An everyday card for your extraordinary business.

You can use your business debit card any time, anywhere that Mastercard® is accepted to ensure your company always has what it needs to operate at its full potential and meet its future goals.
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Access Your Money

Use your debit card at any United Community Bank or Publix Presto! ATM without any ATM fees.
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Stay In Control

Link your employees' cards to easily monitor all activity on one business account.

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Enjoy Extra Protection

Protect yourself with 3D Secure authentication for participating online merchant purchases.

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Automatically Receive Text Alerts

Your debit card is automatically enrolled in our free 2-Way Text Alerts service1for added security and peace of mind.

Take control of your card.

With United's Card Controls, you can manage your debit card from your mobile device, as well as set spending limits, lock/unlock its use, and even use GPS to limit transactions to a specified allowable location.

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Make room for more important stuff.

Enjoy the convenience of adding your Mastercard® Business debit card to your Mobile Wallet. With fewer cards in your pocket, you can free up space for more important things, like more money.

Click to Pay

When you store your United Community Bank Mastercard® in Click to Pay you can shop without searching for your card or having to type in payment details. Whether on your smartphone, tablet or desktop, just look for the Click to Pay icon when checking out online where Mastercard® is accepted.

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Frequently Asked Questions

What happens if my card is lost or stolen?

If your debit card has been lost or stolen, it is important that you report it to us immediately. Immediate reporting ensures potential losses will be kept to a minimum.                                                                                                                    

During normal business hours: Call 706-439-6600 to speak with our Customer Contact Center.

After hours: Call 706-439-6600, then follow the prompts to be directed to the Card Center in order to report and block your lost or stolen card. You will then need to contact your local branch or call 706-439-6600 during business hours to speak with our Customer Contact Center the next business day to order a replacement card.

Card Controls: If you are using United's Card Controls App, log into the app and set the lost card to the OFF setting, then call 706-439-6600 the following business day to order a replacement card.

You will no longer be able to use your card within Apple Pay™, Android Pay™ or any of our mobile wallet solutions, so be sure to remove the card. When you receive your new card, you will need to add the new information to the mobile wallet solution that you use.

Is there a charge for using Card Controls?

No, it is free of charge.

What mobile devices support Card Controls?

You can use Card Controls on your Apple® iOS or Android® devices.

Can I use Card Controls with my tablet?

Yes, you can download the app from the app store and use the Card Controls app with your tablet. 

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