Skip to main content
Alert Icon

Click for our most recent information on:  Branch Status  

Alert Exit

The right financial solution for your business.

Unique businesses deserve unique lending solutions. At United, we understand that no two organizations are the same, and it shows with our personalized approach to lending. Our SBA lending experts will get to know and understand your business, then work with you to find your perfect financial fit. 

Whether you're hoping to refinance, remodel, expand and acquire, or build your business from the ground up, our team of industry experts is ready to support you with the funding you need to succeed. 

Don't just take our word for it.

See how this bridal boutique owner was able to expand to a second location with our help.

Meet the Team

FrayneBentley Image

Frayne Bentley

Regional Executive

SandyBrown Image

Sandy Brown

Vice President

MikeGoddard Image

Mike Goddard

SBA Business Development Officer

RickKhan Image

Rick Khan

SBA Business Development Officer

PeterSilva Image

Peter Silva

SBA Business Development Officer

MattWilliams Image

Matt Williams

SBA Business Development Officer

Our unique approach

We call ourselves the bank that SERVICE built® and we strive every day to live up to that name. We hold ourselves to that standard of excellence, always putting our valued customers first. Come experience the difference today. 

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at http://www.expressinsuranceinfo.com/3076927

Please ensure that the mortgagee clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

  • Select PPD if the recipient is a person or consumer and written authorization is obtained.
  • Select CCD if the recipient is a company or organization and written authorization is obtained.

Didn't find what you are looking for?

View All FAQs  or  Contact Us.

Learning Center

Why are mortgage interest rates rising?

By United Community Mortgage Services

Mortgage interest rates are rising, and they’re rising fast. In fact, we’ve seen the fastest rise in rates since 1987. So, what’s fueling the surge? Read more to find out.
 
Read Article

How can I take advantage of my home’s equity?

By United Community Mortgage Services

If you’ve been paying any attention to the housing market, you know home prices have skyrocketed. In the last two years, they’ve jumped nearly 33%! 
Read Article

Prepare Your Small Business for Big Things

There’s nothing small about starting a small business. From formulating a business plan to developing a financial path, the right planning can help you make big strides toward your goals.
Read Article