General Loans

The right financial solution for your business.

Unique businesses deserve unique lending solutions. At United, we understand that no two organizations are the same, and it shows with our personalized approach to lending. Our SBA lending experts will get to know and understand your business, then work with you to find your perfect financial fit.

Whether you're hoping to refinance, remodel, expand and acquire, or build your business from the ground up, our team of industry experts is ready to support you with the funding you need to succeed.

Don't just take our word for it.

See how this bridal boutique owner was able to expand to a second location with our help.

Meet the Team

Frayne Bentley

SBA Regional Executive

678-714-3603 Email

Sandy Brown

Vice President – Business Development Officer

706-299-5712 Email

Amanda Fastzkie

Vice President – Business Development Officer

Brian Hill

Vice President – Business Development Officer

770-456-6507 Email

Matt Williams

Vice President – Business Development Officer

864-228-2519 Email

Our unique approach

We call ourselves the bank that SERVICE built® and we strive every day to live up to that name. We hold ourselves to that standard of excellence, always putting our valued customers first. Come experience the difference today.

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Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies. Please include your name, address, and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092

Fax: 1-248-710-1630

You may also submit your insurance policy online at expressinsuranceinfo.com/3076927

Please ensure that the mortgage clause on the new policy matches the name and address above.

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

Select PPD if the recipient is a person or consumer and written authorization is obtained.
Select CCD if the recipient is a company or organization and written authorization is obtained.

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Learning Center

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When mortgage interest rates start rising, the housing market typically slows down. Many buyers shy away from moving forward with a purchase, hoping to “time the market” by locking in a mortgage rate when rates drop. If that’s your strategy, here’s what you need to know.

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Key Players in the Home-Buying Process

By United Community Mortgage Services

Buying a home isn’t a one-player game. You’re going to work with a number of people throughout the process.

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Employment Scams and How to Avoid Them

Criminals promote fake job opportunities through many of the same job boards that legitimate companies use, such as online job sites, social media platforms, and newspapers. The fake postings claim to offer employment but are instead used to acquire victims’ personal information and financial assets.

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Customer Support

General Loans

The right financial solution for your business.

Don't just take our word for it.