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The right financial solution for your business.

Unique businesses deserve unique lending solutions. At United, we understand that no two organizations are the same, and it shows with our personalized approach to lending. Our SBA lending experts will get to know and understand your business, then work with you to find your perfect financial fit. 

Whether you're hoping to refinance, remodel, expand and acquire, or build your business from the ground up, our team of industry experts is ready to support you with the funding you need to succeed. 

Don't just take our word for it.

See how this bridal boutique owner was able to expand to a second location with our help.

Meet the Team

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Frayne Bentley

Regional Executive

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Sandy Brown

Vice President

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Mike Goddard

SBA Business Development Officer

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Rick Khan

SBA Business Development Officer

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Peter Silva

SBA Business Development Officer

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Matt Williams

SBA Business Development Officer

Our unique approach

We call ourselves the bank that SERVICE built® and we strive every day to live up to that name. We hold ourselves to that standard of excellence, always putting our valued customers first. Come experience the difference today. 

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address, and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at expressinsuranceinfo.com/3076927

Please ensure that the mortgage clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

  • Select PPD if the recipient is a person or consumer and written authorization is obtained.
  • Select CCD if the recipient is a company or organization and written authorization is obtained.

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Learning Center

Fraud Prevention: Card Cracking Scams

Banks and law enforcement are cracking down on an emerging scam known as “card cracking.” Card cracking is a form of fraud where consumers respond to an online solicitation for “easy money” and provide a debit card for the withdrawal of fake check deposits.
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Scam Alert: Beware of Home Warranty Expiration Letters

When you close on a mortgage—or complete any number of financial transactions—hackers are on the prowl for your information and ready to target you with communications that sound legitimate but aren’t. Check out some ways to spot what’s known as a “predatory” communication that you should absolutely ignore.
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Medical Debt and Your Credit Score

By United Community Mortgage Services

If you’ve paid off debt that was in medical collections, we have exciting news for you: that cleared debt is no longer included on your mortgage credit report. 2023 will see even more changes. See what the changes could mean for you. 
 
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