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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
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Careers

Current Openings

Why work for United Community Bank?

We strive to create connections, better our community, partner with our customers; it's what powers us every day to be the very best we can be. We're not just here to bank, we're here to make lives richer, places better and days brighter.

Does that sound like something you want to be a part of?

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United in Numbers

2900+ 

employees and growing

198

locations in 5 states

$24.4 billion

in assets

Together, for good.

United Community Bank is known for excellent services; it is part of our foundation and is one of our guiding principles. We call ourselves The Bank that SERVICE Built to remind us every day of our brand promise. Further, we believe in the power of coming Together, for Good. 

We are inspired by stories of people coming together to make their communities and lives better. We want to participate in, and contribute to, that energy. A great bank makes lives richer and places better. That is our brand spirit and it's what we believe in.

For the good of our customer, for the good of the community, for the good of each other, we're there for the long run, as a stable, trustworthy, caring partner - because we're in this together, for good. 

Culture

We are committed to maintaining our extraordinary culture, creating meaningful relationships and earning the trust of our customers, all with the goal of improving lives. At United, we have the heart of a community bank, but we also have the talent, products and services of a larger institution so that we can help you reach your financial goals.

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Diversity and Inclusion

As an Equal Opportunity Employer, United is proud to provide an open, supportive workplace where our employees can grow and achieve their potential. We believe employees are our greatest asset, and we strive to attract talent from the broadest pool to foster innovation, creativity and productivity.

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Benefits

Healthcare Plans​1

We offer a variety of medical plans for our employees, including prescription drug coverage and comprehensive dental plan.
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Long-term Disability

In the event of a serious illness or injury, we want our employees and their families to take comfort knowing a company-paid long-term disability plan is provided for each eligible employee.

Life Insurance

Company-paid life insurance along with accidental death and dismemberment is provided to each eligible employee in the amount of three (3) times annual salary.

Flexible Reimbursement Accounts

Our cafeteria plans, or reimbursement accounts, help our employees reduce the costs of medical and dependent care by allowing them to set aside pre-tax dollars.

Retirement Plan

Employees will be eligible to begin contributing to the plan at the first of the month following their date of employment. After 90 days of employment, employees may become eligible for any company match as approved by United Community Banks, Inc. 401(k) Plan.

Voluntary Benefits

- Short-term disability
- Additional life insurance
- Subject to certain regulatory limitations, as an employee of United, you are also entitled to free or discounted banking products and services

Thank you for your interest.

Since 1950, United Community Bank has been known for excellent service. But, what I am most proud of is our employee culture which has won Best Banks to Work For by American Banker for five years in a row. Our people are capable, empowered, knowledgeable and honorable. Our teams bring together a diverse range of perspectives, backgrounds and experiences who work together to provide the right financial solutions for our customers. 

Sincerely, 
Lynn Harton
Chairman and CEO, United Community Bank

We are a Top Place to work.

Best Banks to Work For

We are honored to have been named one of the 2021 Best Banks to Work For2 for the fifth consecutive year. The Best Banks to Work For program, initiated in 2013 by American Banker and Best Companies Group, identifies, recognizes and honors U.S. banks for outstanding employee satisfaction.

J.D. Power

In 2022, J.D. Power3 ranked United highest in customer satisfaction with retail banking in the Southeast, marking 8 out of the last 9 years United earned the coveted award.

Forbes

Forbes recognized United on its 2021 list of the 100 Best Banks in America4 for the eight consecutive year.

Greenwich Excellence Awards

United received ten Greenwich Excellence Awards in 20215  for excellence in Small Business Banking and Middle Market Banking, including a national award for Overall Satisfaction in Small Business Banking and Likelihood to Recommend.

 

Ready to Join Us? 

 
 

1 This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data: https://www.cigna.com/legal/compliance/machine-readable-files
2 American Banker 2021 "Best Banks to Work For"
3 J.D. Power 2022 U.S. Retail Banking Satisfaction Study
4 America's Best Banks published on February 3, 2022 by Forbes Media, LLC
​52021 Greenwich Excellence Awards for U.S. Small Business Banking