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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
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Why work for United Community Bank?

We strive to create connections, better our community, partner with our customers; it's what powers us every day to be the very best we can be. We're not just here to bank, we're here to make lives richer, places better and days brighter.

Does that sound like something you want to be a part of? 

 

 


United in Numbers

 

2400+

employees and growing

150+

bank offices in 5 states

$18 billion

in assets

Together, for good.

United Community Bank is known for excellent services; it is part of out foundation and is one of our guiding principles. We call ourselves The Bank that SERVICE Built to remind us every day of our brand promise. Further, we believe in the power of coming Together, for Good. 

We are inspired by stories of people coming together to make their communities and lives better. We want to participate in, and contribute to, that energy. A great bank makes lives richer and places better. That is our brand spirit and it's what we believe in.

For the good of our customer, for the good of the community, for the good of each other, we're there for the long run, as a stable, trustworthy, caring partner - because we're in this together, for good. 

Culture

We are committed to maintaining our extraordinary culture, creating meaningful relationships and earning the trust of our customers, all with the goal of improving lives. At United, we have the heart of a community bank, but we also have the talent, products and services of a larger institution so that we can help you reach your financial goals.

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Diversity and Inclusion

As an Equal Opportunity Employer, United is proud to provide an open, supportive workplace where our employees can grow and achieve their potential. We believe employees are our greatest asset, and we strive to attract talent from the broadest pool to foster innovation, creativity and productivity.

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Benefits

Healthcare Plans

We offer a variety of medical plans for our employees, including prescription drug coverage and comprehensive dental plan.

Long-term Disability

In the event of a serious illness or injury, we want our employees and their families to take comfort knowing a company-paid long-term disability plan is provided for each eligible employee.

Life Insurance

Company-paid life insurance along with accidental death and dismemberment is provided to each eligible employee in the amount of three (3) times annual salary.

Flexible Reimbursement Accounts

Our cafeteria plans, or reimbursement accounts, help our employees reduce the costs of medical and dependent care by allowing them to set aside pre-tax dollars.

Retirement Plan

Employees will be eligible to begin contributing to the plan at the first of the month following their date of employment. After one year of employment, employees may become eligible for any company match as approved by United Community Banks, Inc. 401(k) Plan.

Voluntary Benefits

- Short-term disability
- Additional life insurance
- Subject to certain regulatory limitations, as an employee of United, you are also entitled to free or discounted banking products and services

Thank you for your interest.

Since 1950, United Community Bank has been known for excellent service. But, what I am most proud of is our employee culture which has won Best Banks to Work For by American Banker for four years in a row. Our people are capable, empowered, knowledgeable and honorable. Our teams bring together a diverse range of perspectives, backgrounds and experiences who work together to provide the right financial solutions for our customers. 

Sincerely, 
Lynn Harton
Chairman and CEO, United Community Bank

We are a Top Place to work.

Best Banks to Work For

We are honored to have been named one of the 2020 Best Banks to Work For1 for the fourth consecutive year. The Best Banks to Work For program, initiated in 2013 by American Banker and Best Companies Group, identifies, recognizes and honors U.S. banks for outstanding employee satisfaction.

J.D. Power

In 2020, J.D. Power2 ranked United highest in customer satisfaction with retail banking in the Southeast, marking six out of the last seven years United earned the coveted award.

Forbes

Forbes included United in its inaugural list of the World’s Best Banks in 2019 and again in 20203. Forbes also recognized United on its 2020 list of the 100 Best Banks in America4 for the seventh consecutive year.

Greenwich Excellence Awards

United received five Greenwich Excellence Awards in 20195  for excellence in Small Business Banking and Middle Market Banking, including a national award for Overall Satisfaction in Small Business Banking.

 

Ready to Join Us? 

 
 

1American Banker 2020 "Best Banks to Work For" 

2 J.D. Power 2020 U.S. Retail Banking Satisfaction Study

3 The World's Best Banks 2020 published on June 8, 2020 by Forbes Media, LLC

4 America's Best Banks published on January 22, 2020 by Forbes Media, LLC

5 2019 Greenwich Excellence Awards for U.S. Small Business Banking