Frequently Asked Questions
Who is United Community?
With more than 70 years of proven performance, and the best bankers in the industry, United Community is one of the strongest and most trusted banks in the Southeast. We are also so much more than a bank. United Community helps customers achieve their financial goals, expand their businesses, and plan for their futures, creating happier lives and stronger communities.
What are we changing?
“United” and “Community” have always been our priorities. We are changing our logo and adjusting our brand name to “United Community” to further emphasize our purpose and commitment to improve the financial health and well-being of our customers and our communities.
Why are we making the change?
We know our customers care about community as much as we do, and we want to emphasize that commitment—with our actions and with our logo. We are united in our desire to provide exceptional banking services while caring deeply for the communities we serve.
When will we be making this change?
The new logo will roll out on the website, social media, online banking, and other digital channels in late Summer 2023. Branch signage will be updated using a phased market approach across the Southeast, with completion scheduled to be in mid-2024.
When will new signage appear at my local branch?
All branch signage will be updated beginning in Summer of 2023 using a phased market approach across the Southeast, with completion scheduled to be in mid-2024.
How will the changes impact me?
At this time, there is nothing you need to do. Currently issued checks, debit cards, online banking, and other ways you conduct your banking should continue to be used as we change our logo and adjust our brand name to United Community. You should continue to conduct your banking as you always have with the same great team you know and trust.