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Report a Lost or Stolen Card

Has your debit card been lost or stolen?

If so, report your missing card immediately:

During business hours: Contact your local United Community Bank branch as soon as possible or call 1-800-UCBANK1 (1-800-822-2651) to speak with a representative in our Customer Contact Center.

After hours: Call 1-800-UCBANK1 (1-800-822-2651), then follow the prompts to be directed to the Card Center in order to report and block your lost or stolen card. Then, contact your local branch on the next business day to order a replacement card.

Immediate reporting ensures potential losses will be kept to a minimum.

Frequently Asked Questions

How do I create a strong password?

Here's a guideline for creating a password that denies unauthorized computer access:

  • Use at least eight characters with a combination of uppercase and lowercase letters, numbers and symbols
  • Don't include your user name, real name or company name
  • Don't make your password a complete word
  • Create passwords that are significantly different from each other

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Card Controls

With Card Controls, you can monitor your debit card from your mobile device, as well as set spending limits, lock/unlock its use, and even use GPS to limit transactions to a specified allowable location. 

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Thankfully, you don’t need a degree in IT or complete knowledge of hacking methods to protect yourself. Small, simple actions will make an exponential difference in your personal security and decrease your risk for fraud.

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The online fraud glossary.

Protecting yourself from online fraud and scams requires an understanding of how criminals operate so you can avoid their traps. Here's a checklist of their favorite tactics.
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Shopping safely online

In the US alone, there are 2.1 million online retailers. It can be overwhelming to decide what to buy, much less to distinguish what retailers you can trust. Whether you’re shopping online to avoid crowds or simply looking for an easy way to refresh your cold-weather wardrobe and browse for early Christmas presents, we have several steps you can take to protect yourself and your money online.
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