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Holiday Hours: All branches and customer support will be closed on Columbus Day, Monday, October 10th. You can access your account anywhere and anytime through our secure Online and Mobile Banking.
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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
Schedule an Appointment
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Report a Lost or Stolen Card

Has your debit card been lost or stolen?

If so, report your missing card immediately:

During business hours: Contact your local United Community Bank branch as soon as possible or call 1-800-UCBANK1 (1-800-822-2651) to speak with a representative in our Customer Contact Center.

After hours: Call 1-800-UCBANK1 (1-800-822-2651), then follow the prompts to be directed to the Card Center in order to report and block your lost or stolen card. Then, contact your local branch on the next business day to order a replacement card.

Immediate reporting ensures potential losses will be kept to a minimum.

Frequently Asked Questions

How do I create a strong password?

Here's a guideline for creating a password that denies unauthorized computer access:

  • Use at least eight characters with a combination of uppercase and lowercase letters, numbers and symbols
  • Don't include your user name, real name or company name
  • Don't make your password a complete word
  • Create passwords that are significantly different from each other

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Card Controls

With Card Controls, you can monitor your debit card from your mobile device, as well as set spending limits, lock/unlock its use, and even use GPS to limit transactions to a specified allowable location. 

Download on the App StoreDownload on the Google Play Store

Learning Center

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Tips to Protect Your Mobile Identity
We do pretty much everything on our mobile devices—buy groceries, schedule the bug guy, pay bills, even date. Keeping your information secure is more important than ever. Use these tips to protect yourself against mobile device fraud.
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Seven Tips to Establish Good Savings Habits
When you think about saving more, your first thought is probably to tighten your budget. But saving more money doesn’t always have to mean cutting something else out. There are many ways to save in your daily life—and we’ve pulled together a few simple habits that will make a difference towards your next big savings goal.
 
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