Skip to main content

Report a Lost or Stolen Card

Has your debit card been lost or stolen?

If so, report your missing card immediately:

During business hours: Contact your local United Community Bank branch as soon as possible or call 1-800-UCBANK1 (1-800-822-2651) to speak with a representative in our Customer Contact Center.

After hours: Call 1-800-UCBANK1 (1-800-822-2651), then follow the prompts to be directed to the Card Center in order to report and block your lost or stolen card. Then, contact your local branch on the next business day to order a replacement card.

Immediate reporting ensures potential losses will be kept to a minimum.

Frequently Asked Questions

How do I create a strong password?

Here's a guideline for creating a password that denies unauthorized computer access:

  • Use at least eight characters with a combination of uppercase and lowercase letters, numbers and symbols
  • Don't include your user name, real name or company name
  • Don't make your password a complete word
  • Create passwords that are significantly different from each other

Didn't find what you are looking for?

View All FAQs  or  Contact Us.

Card Controls

With Card Controls, you can monitor your debit card from your mobile device, as well as set spending limits, lock/unlock its use, and even use GPS to limit transactions to a specified allowable location. 

Learning Center

3 Ways to Boost Your Financial Literacy

Have you ever made a financial decision you regretted? Or wish you’d understood your options better at the time? We’ve all been there, and we can all grow our financial knowledge so that we’re better equipped for the next decision.
Read Article

Employment Scams and How to Avoid Them

Criminals promote fake job opportunities through many of the same job boards that legitimate companies use, such as online job sites, social media platforms, and newspapers. The fake postings claim to offer employment but are instead used to acquire victims’ personal information and financial assets.
Read Article

Banking Online Safely: What You Need to Know

Online banking is a popular and convenient way to manage your finances. While it offers many benefits, like 24/7 access to your accounts and the ability to make transactions from anywhere, it’s important to be aware of the potential risks and how to keep your information safe. Here’s what you need to know to stay protected while banking online.
Read Article