Skip to main content
Why United
Why United
WHY UNITED
Locations
Help
Contact
Exit Mobile
CONTACT
Search
contact-exit

Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
Schedule an Appointment
MENU

Text Banking Support

Can we text you?

Thanks to our Text Banking program, you can request and receive financial information and updates via any mobile device that can send and receive text messages. All you have to do is activate text banking from within digital banking.* Then you can simplyl send a text message to 226563 requesting information, and we will reply within seconds with the requested information.

What can you request?

Quite a lot of information, actually. Send any of these simple text commands to 226563 and receive up-to-date account information:

  • BAL list of account balances
  • HIST <acct nickname> account history
  • XFER <acct nickname1> <acct nickname2> <amount> transfer amount from account 1 to account 2
  • HELP Website and phone number get help on text banking
  • STOP disable text banking for this mobile device #
  • LIST receive a list of available commands
     

Learning Center, Featured Posts

Employment Scams and How to Avoid Them
Criminals promote fake job opportunities through many of the same job boards that legitimate companies use, such as online job sites, social media platforms, and newspapers. The fake postings claim to offer employment but are instead used to acquire victims’ personal information and financial assets.
Read Article

Banking Online Safely: What You Need to Know
Online banking is a popular and convenient way to manage your finances. While it offers many benefits, like 24/7 access to your accounts and the ability to make transactions from anywhere, it’s important to be aware of the potential risks and how to keep your information safe. Here’s what you need to know to stay protected while banking online.
Read Article

Banks Never Ask That: Phishing Scams
Every day, regular people like you lose their hard-earned money to online phishing scams. Don’t fall for fake—learn how to spot shady texts, emails, and phone calls by knowing the things your bank would never ask.
Read Article
Learning Center

*Message and data rates may apply. Please check with your mobile carrier for details