Award-winning customer satisfaction
United is ranked #1 in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2022 U.S. Retail Banking Satisfaction Study℠. United has received this recognition 8 out of the past 9 years, a testament to the bank’s commitment to having a strong foundation of customer satisfaction.
We believe that banking can and should be personal. Service is at the core of who we are, and we strive each day to make a meaningful difference for our customers. The people and communities we serve are of utmost importance to us—and this award is an incredible honor they’ve given us.