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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
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Built on service. Focused on you.

 

Experience the United Community Bank difference.

 


 

Why Choose United Community Bank

At United Community Bank, we believe in combining top-of-the-line financial solutions with award-winning satisfaction for our customers. Our industry-leading experts and full suite of digital banking services are here to give you the tools you need to meet your financial goals.

Award-winning banking

When you partner with United toward your financial success, you’re in good hands. We’ve been providing customers with a secure and safe place to bank since 1950, and our teams have been consistently recognized for their outstanding service. A few of our recent awards include:

  • World’s Best Banks, Forbes2
  • America’s Most Trustworthy Companies, Newsweek3
  • America’s Best Banks, Forbes4
  • Top 50 Public Banks, S&P Global Market Intelligence5
  • #1 in Customer Satisfaction with Consumer Banking in the Southeast, J.D. Power6
  • Overall Satisfaction in Small Business Banking, Greenwich Excellence Awards7
  • America’s Best Midsize Employers, Forbes8
  • Best Banks to Work For, American Banker9
Talk with a BankerFind My Local Branch

Full access at your fingertips

From coffee shops to carpool lines to your annual family reunion three states away, your account is always within reach. With our personal Online and Mobile Banking1 services, you get on-demand access to your accounts and the ability to:

  • Check your account activity from anywhere
  • Track your personal finances by linking multiple accounts
  • Deposit checks with your smartphone
  • Schedule bill payments 
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Free ATMs across the southeast

United customers unlock surcharge-free access to a network of over 206 United ATMs and over 1,260 Publix Presto! ATMs all across the southeast.

All LocationsFind My Local Branch

Strengthened security

Here at United Community Bank, we take your security seriously. We work hard to protect your personal information and provide you with a dependable online experience. You’ll also receive access to a suite of security tools to help you securely and efficiently manage your finances. 

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Ready to open an account with us?

It's easy to open your new United Community Bank account online! Once you find your perfect account fit, you'll need these items handy to get started!

More convenient ways to open an account.

Schedule an appointment or give us a call–whichever is easiest for you!
 

Keep your finances in one place.

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Checking Account

Whether you’re just getting started financially, or you’re a seasoned pro, we have the best checking accounts for exactly what you need.
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Savings Account

Whether you’re saving for retirement, building a nest egg for the future or creating an emergency fund for a time in need, United Community Bank has the right savings option for you.
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Home Loans and Mortgages

Together, we can make the home of your dreams a reality. All it takes is the right foundation.
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Credit Cards

Stack up rewards points, earn cash back, secure a low APR to consolidate your credit card debt or even start building your credit score when you choose the best credit card offers for you. 
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Investing

Plan for your tomorrow by investing today. We have the right investment opportunities for you.
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Business Banking 

We didn't make it onto Forbes' 2022 list of World's Best Banks for nothing. When it comes to your company, we mean business. 
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Learning Center

Home Renovations that Spark Joy

By United Community Mortgage Services

Pulling the trigger on a big house project is a tough decision—it can be expensive, not to mention inconvenient. But the results of a new study show most of those projects do pay off, both in resale value and homeowner joy.

 
Read Article

5 Ways to Prepare for a Baby Financially
If you’re growing your family, congratulations are in order. You’re embarking on an exciting adventure. Taking some time to plan for the financial realities can go a long way toward putting your money where it will matter most in this new stage of life.
Read Article

Debt Paydown: What’s the Plan?
The amount of credit card debt consumers owe rose 13% this year, according to The Federal Reserve Bank of New York. Auto loans and mortgages also trended up. Even still, many have found ways to pay down their debt while making ends meet. Use these tips and tools to create your own debt paydown plan.
Read Article
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1Message and data rates may apply. Fees may apply for certain optional services through Personal Online and Mobile Banking.
2 World’s Best Banks published on April 11, 2023 by Forbes Media, LLC
3 America’s Most Trustworthy Companies published on March 29, 2023 by Newsweek Magazine
4 America's Best Banks published on February 14, 2023 by Forbes Media, LLC
5 2022 Top 50 Public Banks published on March 22, 2023 by S&P Global Market Intelligence
6 J.D. Power 2022 U.S. Retail Banking Satisfaction Study
​7 2022 Greenwich Excellence Awards for U.S. Small Business Banking published February 15, 2023
8 America’s Best Midsize Employers published on February 15, 2023 by Forbes Media, LLC
9 American Banker 2022 "Best Banks to Work For"