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International Services

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We go where you go.

With United by your side, you have an extra level of confidence in your international services. We'll ensure payments are collected quickly, risk is minimized and documents are exchanged properly. Plus it offers an extra level of protection if you're importing or exporting.
Documentary Collections

Don't worry about document exchange, we're happy to help ensure every "i" is dotted and every "t" is crossed.

Letters of Credit
  • Pay the funds you owe overseas with Export Letters of Credit. Once the required documents are submitted, we'll directly pay your seller.
  • Import Letters of Credit¹ enable you to pay for imported goods after the exporter complies with your terms and ships your products.
  • Assure recipients that you'll adhere to the terms of your contract with a Standby Letter of Credit.
Wire Transfers

Wire transfers are a cost-effective way to move money to and from your United Community Bank account.

Meet the Team

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Diane Becton

Vice President, Regional Treasury Solutions Consultant

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Vic Cordone

Vice President, Regional Treasury Solutions Consultant

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Emily Dixon

Vice President, Regional Treasury Solutions Consultant

KenitraNeary Image

Kenitra Neary

Vice President, Regional Treasury Solutions Consultant

WillWard Image

Will Ward

Vice President, Regional Treasury Solutions Consultant

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address, and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at expressinsuranceinfo.com/3076927

Please ensure that the mortgage clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

  • Select PPD if the recipient is a person or consumer and written authorization is obtained.
  • Select CCD if the recipient is a company or organization and written authorization is obtained.

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Learning Center

Fraud Prevention: Card Cracking Scams

Banks and law enforcement are cracking down on an emerging scam known as “card cracking.” Card cracking is a form of fraud where consumers respond to an online solicitation for “easy money” and provide a debit card for the withdrawal of fake check deposits.
Read Article

Scam Alert: Beware of Home Warranty Expiration Letters

When you close on a mortgage—or complete any number of financial transactions—hackers are on the prowl for your information and ready to target you with communications that sound legitimate but aren’t. Check out some ways to spot what’s known as a “predatory” communication that you should absolutely ignore.
Read Article

Medical Debt and Your Credit Score

By United Community Mortgage Services

If you’ve paid off debt that was in medical collections, we have exciting news for you: that cleared debt is no longer included on your mortgage credit report. 2023 will see even more changes. See what the changes could mean for you. 
 
Read Article

1 Upon credit approval