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Business Online and Mobile Banking

Take your business from analog to digital.

Your business' finances should keep pace with the rest of your business' progress. Bypass your 8-track and laser disk competitors with money management services that are all in one place online. Choose the service level that best meets the needs of your business.
Basic Package

Give your business the digital backup it needs.

  • Up to 2 user IDs and 5 accounts
  • Review balances and banking activity
  • Pay Bills Online
  • Transfer money between United Community Bank account
Plus Package

More people, more products more functionality.

  • Up to 5 user IDs and 10 accounts (Additional users and accounts may be added1,2)
  • Enjoy all the features listed in the Basic Package
  • Access additional services2 including Wire Transfers, Account Reconciliation and Positive Pay

The all-access United Mobile App

You now have complete control of your banking experience. It’s all in the palm of your hand. The only pass you need is a secure password.

Digital Banking Features

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Bill Pay

Get the past, present and future activities of all your bill payments in one place. Access it all from your desktop, laptop, tablet or mobile phone. It’s easy and fast.
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Mobile Deposits

Ever taken a check selfie? No worries, all you have to do is snap a picture of your check and deposit it directly to your account. It’s that easy.
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eStatements

View, search, save and print statements for all your United Community Bank accounts. It’s totally free, and you can do it from home, or on the go using our Online and Mobile Banking options.
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Alerts & Notifications

Know that your money is in safe hands, and trust that you’ll be the first to know of any activity. Receive banking alerts and notifications3 on the go by email, phone or text message.
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Treasury Management

Your business is unique. Your Cash Management should be too. We specialize in providing the tools you need to efficiently manage the finances of your business and save you time and money.
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Creating Invoices

Create and send a great-looking invoice in minutes with Autobooks4. Delight your customers with easy online payment options. You’ll be able to see who paid their invoice, and who is past due.

Digital Banking Resources

See all that Online and Mobile Banking can do for you with our Digital Banking resource library. 

Frequently Asked Questions

What do I do if I forgot my password?

Click on the Forget Password button on the Password screen after you have entered your Login ID. You will then be prompted to select a target to receive a Secure Access Code (SAC) to your phone or email. Then, enter the random 6 digit code you received on the SAC screen. You will then be prompted to change the password during your log in process. For further assistance, you may also contact Customer Support.     

Note: For your protection, your account will be locked out after 3 invalid password attempts. You will need to contact Customer Support to reset your password if your account has been locked. To contact Customer Support, please call 1-800-UCBANK1 (1-800-822-2651).

What web browser do I need to use to access United's Online Banking?

Your security is our top priority. But we need your help.

To ensure that your financial information is secure whenever you use the Internet, we’re asking you to take a few minutes right now to make sure you’re using the most current version of your Web browser. That’s because the browser—the software application that lets you surf the Web—also plays a huge role in protecting you and the data you choose to share when you’re online. The most common browsers are Microsoft Internet Explorer®, Mozilla Firefox®, Google Chrome™ and Safari®.

As online fraud and theft evolves, browsers must become more secure with each new version. That’s why companies that provide Web browsers continually release patches to stay one step ahead of fraudsters. So it’s vital that individual users, like you, routinely apply the upgrades to stay protected-on your smartphone, tablet and computer.

Always using a current Web browser is vital to keeping the information you share and the sites you visit secure. This includes the financial information you view and exchange while using Online Banking. Knowing you’re using the most current version is one of the best ways to give yourself peace of mind.

There are many versions in use today that provide adequate protection. If you’re using any of these you’re in great shape:

Android Mobile Operating System (OS): version 5.0 (Lollipop) and higher are supported
Microsoft Internet Explorer® 11.0 or higher supported only through January 14, 2020. Please update your browser before that time for a secure online banking experience.
Microsoft Edge: all versions supported
Google Chrome™ 38.0 or higher
Mozilla Firefox® 27 or higher
Apple Desktop Safar version 7 and higher for OS X 10.9 (Mavericks) and higher
Apple Mobile Safar version 5 and higher for iOS 5 and higher

If you’re unsure which version you’re using, please refer to the browser identifier on our support page which displays the browser you are currently using to access this page. You may also check with the browser provider to make sure it’s current. To do this, simply visit the website of your preferred provider and navigate to their updates/patches.

If you have questions or need assistance updating your browser, please contact us during business hours at 1-800-822-2651.

How do I enroll for Business Online Banking?

To enroll for Business Online Banking, select Enroll from the login box in the top right corner of ucbi.com.  Review the Terms and Agreements. Then, complete and submit the enrollment form. Once submitted, you will receive a phone call from our support team within 2 business days. If you need to contact us about your enrollment please call us toll-free at 1-866-270-6100.

What is the cost of the Business Online Bill Pay service?

There is currently no charge to enroll and use our Business Bill Pay service.

How do I apply for Business Bill Pay service?

To apply for Business Bill Pay, log in to Online Banking, select Bill Pay on the left menu and select the accounts you want to enroll. Once completed, the enrollment is immediate. Simply review and agree to the terms and conditions then complete the application. Please be aware, Business Online Banking requires any additional accounts to the customer's Bill Pay profile to be added manually in bill pay.

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Sum of Monthly Access, Additional User and Additional Account fees will not exceed $60 per month.

Additional fees may apply.

Message and data rates may apply. Fees may apply for certain optional services through Business Online and Mobile Banking.

4United Community Bank (“United”) is pleased to offer digital invoicing and payment technology services through Autobooks, Inc. (“Autobooks”), a third-party provider of online accounting services.  By providing your contact information, you consent to be contacted by a representative with Autobooks. United, its subsidiaries, and its affiliates are not affiliated with Autobooks. The services referenced herein are provided exclusively by Autobooks. Customer’s use of such services is solely at customer’s election and is subject to Autobooks’s terms of use in all respects. Certain restrictions and fees apply for use of the service. United and its employees may be entitled to receive fees and incentives from Autobooks based on United’s customer’s use of these services. Autobooks may have privacy and security policies that are different from United’s Privacy Policy and Security Statement. You should review the Autobooks terms of use and the privacy and security policies on the Autobooks website before you provide personal or confidential information.  Please refer to the Autobooks website for its statement on security and compliance. Note: Payments initiated through Autobooks products typically post to your United account in 1-2 business days; longer delays may apply in certain instances.