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International Services

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We go where you go.

With United by your side, you have an extra level of confidence in your international services. We'll ensure payments are collected quickly, risk is minimized and documents are exchanged properly. Plus it offers an extra level of protection if you're importing or exporting.

Documentary Collections Letter

Don't worry about document exchange, we're happy to help ensure every "i" is dotted and every "t" is crossed. With our documentary collections service, we’ll monitor the documentation process between you and your overseas vendor during your import or export process to help safeguard your business against risk.

Letters of Credit

  • Pay the funds you owe overseas with Export Letters of Credit. Once the required documents are submitted, we'll directly pay your seller.
  • Import Letters of Credit¹ enable you to pay for imported goods after the exporter complies with your terms and ships your products.
  • Assure recipients that you'll adhere to the terms of your contract with a Standby Letter of Credit.

Wire Transfers

Wire transfers are a cost-effective way to move money to and from your United Community Bank account.

Contact our Treasury Management Team

Fill out the form below, call 1-866-270-6100, or email TreasuryMgmt@ucbi.com to get in contact with the Treasury Management Services team. 

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Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address, and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at expressinsuranceinfo.com/3076927

Please ensure that the mortgage clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

  • Select PPD if the recipient is a person or consumer and written authorization is obtained.
  • Select CCD if the recipient is a company or organization and written authorization is obtained.

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1 Upon credit approval