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International Services

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We go where you go.

With United by your side, you have an extra level of confidence in your international services. We'll ensure payments are collected quickly, risk is minimized and documents are exchanged properly. Plus it offers an extra level of protection if you're importing or exporting.

Documentary Collections Letter

Don't worry about document exchange, we're happy to help ensure every "i" is dotted and every "t" is crossed. With our documentary collections service, we’ll monitor the documentation process between you and your overseas vendor during your import or export process to help safeguard your business against risk.

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Letters of Credit

Pay the funds you owe overseas with Export Letters of Credit. Once the required documents are submitted, we'll directly pay your seller.
Import Letters of Credit¹ enable you to pay for imported goods after the exporter complies with your terms and ships your products.
Assure recipients that you'll adhere to the terms of your contract with a Standby Letter of Credit.

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Wire Transfers

Wire transfers are a cost-effective way to move money to and from your United Community Bank account.

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Contact our Treasury Management Team

Fill out the form below, call 1-866-270-6100, or email TreasuryMgmt@ucbi.com to get in contact with the Treasury Management Services team.

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Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies. Please include your name, address, and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092

Fax: 1-248-710-1630

You may also submit your insurance policy online at expressinsuranceinfo.com/3076927

Please ensure that the mortgage clause on the new policy matches the name and address above.

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

What SEC code should I use when originating ACH transactions?

When you originate ACH, you are directed to select a three-character code that identifies the recipient of the transaction. Please be sure you’re selecting the correct SEC code:

Select PPD if the recipient is a person or consumer and written authorization is obtained.
Select CCD if the recipient is a company or organization and written authorization is obtained.

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Learning Center

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We’ve all heard that rates are rising. But what does this mean for your business?

In an environment like this, it’s important to take a step back and look at the big picture. Both for the prime rate itself and for your business.

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Tips for Your Business’s Next Build

By Jason Sleeman, National Craft Beverage Lender

As you probably know, construction is currently expensive and slow. We’ve seen recent projects double in cost from initial plans. Timeframes for getting architecture drawings and GC contracts have been up to 90-120 days. With all of this in mind, there are a few things you can do to ensure your next project is a success.

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Tips to Protect Your Mobile Identity

We do pretty much everything on our mobile devices—buy groceries, schedule the bug guy, pay bills, even date. Keeping your information secure is more important than ever. Use these tips to protect yourself against mobile device fraud.

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