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Contact Us

Have a question or request? Are you in need of support or looking to speak with a member of our team? You've come to the right place. United is dedicated to you and wants to provide the support and resources you need, when you need them. Contact us today—we're ready to help you.

General Support

For general questions about United Community products or services.

1-800-UCBANK1 (1-800-822-2651)

Monday–Friday: 8:00am–6:00pm ET
Saturday: 9:00am–12:00pm ET
Send Us a Message

Treasury Management Services and Support

For assistance with our Treasury Management Services, contact our support team or locate a representative in your area:

[email protected]

Monday–Friday: 8:30am–5:00pm

Lost or Stolen Cards

Has your card recently been lost or stolen? We know this can be scary. You’ll want to report this immediately so we can help.
Take Action

Find a Location

United offers convenient branches and ATMs across Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee. Find a branch or ATM near you.
Find a Location

Schedule an Appointment

We'd love to see you in one of our branches! Use our appointment scheduling tool to book your time with a banker today.
Schedule Now

Switch to United

Thinking of joining the United family? We understand your time is valuable and want to make the process of opening your new account as easy as possible.
Learn More

Current United Customers

If you have a question regarding your account, a transaction, or your online or mobile banking, we recommend you contact us through the following secure options during our hours of operation.

Call us at 1-800-UCBANK1 (1-800-822-2651).
Chat with us by logging into online banking and selecting "Chat" from the menu bar.
Securely email us by logging into online banking and selecting "Message" from the menu bar.

For general product or service questions, please complete the form below.

If you have a general question about United Community products or services please complete the form below. Messages received during hours of operation (Monday–Friday 8:00am–6:00pm ET, Saturday 9:00am–12:00pm ET) should expect a same-day reply. We will respond to emails received after 7:00pm week days and after 12:00pm on Saturday, the next business day.

External Link Disclaimer

You are leaving United Community and being directed to a third-party site that is not maintained, owned or operated by United Community Bank. United Community does not control and is not responsible for the privacy or security practices of the third-party. By clicking “Accept,” you are requesting to be transferred to the third-party website. If you do not want to visit the page, you can close this page by clicking "Return To Site”.