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Fraud Prevention Guide

from the security experts at United Community Bank


Stay Alert. Stay Safe.

With so much of our lives online, we're all potential targets for fraud. But there are steps you can take to protect yourself--and at United, our first priority is keeping your personal information safe. Learn more about fraud in our Online Fraud Glossary and use the resources below to recognize, prevent, and report potential scams.


Receiving strange emails, texts, or calls?

Every day, thousands of people fall for fraudulent emails, texts, and calls from scammers pretending to be a bank by spoofing a bank's phone number or name when contacting people. These are commonly referred to as phishing scams and victims can lose hundreds, even thousands of dollars.

Phishing is when you get emails, texts, or calls that seem to be from companies or people you know, but they’re actually from scammers. They want you to click on a link or share personal information (like a password or social security number) so that they can use that information to steal your money and/or identity.


Online Shopping Safety Tips

In the US alone, there are 2.1 million online retailers. It can be overwhelming to decide what to buy, much less to distinguish what retailers you can trust. But shopping online is a great way to avoid the crowds without leaving your home—and you can do it safely. Check out the following steps you can take to protect yourself and your money online.


Will your password hold up against a hacker?

In our increasingly digital world, passwords have almost become an afterthought. We use passwords for everything from credit card accounts to social media, but when was last time you really considered the strength of the passwords you use?


How to protect yourself from wire fraud.

Wire fraudsters are masters of impersonation who appear in a range of guises, from your local power company to software tech support. But there are some easy ways to start seeing fraudsters for what they are and help keep them away from your money.

Think you've been scammed?

Report your experience to us immediately.
1-800-UCBANK1 (

Have questions?

Our team members are dedicated to you, and they can provide the support and resources you need.
Schedule an appointment at your local branch or give us a call at 1-800-UCBANK1 (1-800-822-2651).

Prevent Fraud with these United Services

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Card Controls

Establish spending limits, set alerts, turn your card off and on, and view your recent transactions right from your smartphone.
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Alerts and Notifications

Receive banking alerts and notifications on the go by email, phone, or text message.
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How-To Videos

View our library of resources and tutorials related to the security features and functions of Online and Mobile Banking.

Prevent Fraud with these United Services

Helpful Resources

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Banking Online Safely: What You Need to Know

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