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Online and Mobile Banking

Enroll

Digital banking is no longer the future. It's now.

We can’t offer you robot butlers, flying cars or insta-meals, but we can promise you something better—access to the latest in online and mobile banking options and unsurpassed, quality service.
Online Banking

Dive right into your desktop, laptop or tablet and explore the world of convenient banking.

  • Benefit from added fraud prevention and security features
  • Get Personal Financial Management (PFM) in a single login
  • Pay bills and view your payment histories
  • View and print your eStatements
Mobile Banking

What can be easier than having your own mini-branch in your pocket?

  • Bank anywhere, 24/7 with our mobile banking app
  • Make a mobile check deposit directly from your phone1
  • Receive banking notifications on the go by email or text1
  • Pay friends instantly, quickly and securely

The only all-access pass you need.

With the United Mobile App, you now have complete control of your banking experience. It’s all in the palm of your hand. The only pass you need is a secure password.

Get the most out of your digital bank.

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Personal Financial Management (PFM)

Setting financial goals is just as important as establishing a budget. With our PFM tool, you can calculate net worth, set budgets, view spending habits and trends, set up a debt payment plan, as well as view your balances and transaction activity from your other financial institutions. Log in to online banking to get started.

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Pay Friends

A quick, easy and secure way to send money to anyone with a mobile phone number or email. This free service is available to all customers enrolled in Online and Mobile Banking with a registered debit card.

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Card Controls

With Card Controls, you can establish spending limits, set alerts, turn your card off and back on again, and view your recent transactions right from your smartphone. Plus, it's all accessible from within United Mobile Banking! Click here to download on the App Store, or here to download from the Google Play Store now. 

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Bill Pay

Get the past, present and future activities of all your bill payments in one place. Access it all from your desktop, laptop, tablet or mobile phone. It’s easy and fast.

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Mobile Deposits

Ever taken a check selfie? No worries, all you have to do is snap a picture of your check and deposit it directly to your account.1 It’s that easy. Log into your digital banking account and start snapping away. 

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eStatements

View, search, save and print statements for all your United Community Bank accounts. It’s totally free, and you can do it from home, or on the go using our Online and Mobile Banking options. Simply edit your 'Delivery Options' settings within your digital banking accounts and follow the directions to be on your way to saving more trees.

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Alerts and Notifications

Know that your money is in safe hands, and trust that you’ll be the first to know of any activity. Receive banking alerts and notifications on the go by email, phone or text message1. Select which alerts you'd like to receive within the 'Settings' menu of your digital banking account.

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Text Banking

The Text Banking feature allows you to quickly and safely request and receive account information via text message to your mobile device.3 To get started, select Text Enrollment within the Settings menu of Online Banking or the Mobile Banking App.

Digital Banking Resources

See all that Online and Mobile Banking can do for you with our Digital Banking resource library. 

Frequently Asked Questions

How can I see current transactions?

  • From the left menu bar,
  • Click or tap the Account Summary tab, all of your accounts will be listed in boxes to the right
  • Click or tap the account box you would like to see the transactions for and all activity should populate.
  • Click or tap the specific transaction you would like to see and if the item is a check the image will populate below the transaction. Transaction details will also display.

Is there any action required to start using United's online banking?

Yes, it is important that you take a few moments to read the following tips to get ready:

  1. Update your browser. An updated browser is the gateway to a better and more secure online financial experience. It's vital to use the most current version of your preferred browser. If you are using Internet Explorer, you will also need to ensure that it is not running in Compatibility Mode. Also, if you would like to register your device and skip the need to enter a Secure Access Code on future visits, be sure to select 'Register Device' during the sign in process and ensure your browser is not set to automatically delete cookies. Visit our Digital Banking Support page to see which browsers are compatible.
  2. Update financial software. If you utilize financial software such as Quicken® or QuickBooks, there will be some additional steps to take to ensure you are able to continue to successfully download transactions from the new Online Banking system.

Is there a limit to how often or how much I can deposit through mobile deposit?

Although you must deposit one check at a time, there is no  limit to the number of checks you can deposit per day. The default maximum dollar  amount that can be deposited in a business day is $2500 (single or combined  transactions). Mobile Deposit eligibility and limits are based on your specific relationship with the bank, such as, account balances, responsible  account usage, etc. If you need to raise or lower the mobile deposit limit, contact your UCB branch for that request.

United Community Bank reserves the right to modify or discontinue this service at any time.

How do I add/change the accounts that I can view online with Online and Mobile Banking?

You can edit your account nicknames and show or hide account from Settings > Account Preferences.

Our customer support representatives are happy to assist you with adding or changing the accounts you access within online banking.                                                    

For Online & Mobile Banking Support:
Call us toll-free at 1-800-UCBANK1 (1-800-822-2651)
Monday–Friday 8:00am–7:00pm
Saturday 8:00am–12:00pm

For Treasury Management Banking Support:
Call us toll-free at 1-866-270-6100
Monday–Friday 8:30am-5:00pm
Or email us at ecorp@ucbi.com
 

For Email Inquiries:
In order for us to assist you, ALWAYS INCLUDE your bank location, the name on the account, your security answer and a preferred form of contact.  If you would like a customer service representative to call you, please include your phone number and the best time to reach you. For your security, NEVER INCLUDE your identification numbers (social security numbers, etc.) or account numbers.

How do I get a Secure Access Code (SAC)?

Secure Access Codes are delivered to you using secure contact information that we have on file for your accounts. When you log in to UCB online banking from a new device or browser, you can choose to have your Secure Access Code delivered via email, text or by phone depending on what contact information we have on file for you.

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Message and data rates may apply. Fees may apply for certain optional services through Personal Online and Mobile Banking.
Message and data rates may apply. Please check with your mobile carrier for details