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Our COVID-19 Response

Safety is our priority.

We are so proud of the resilience and strength of our communities, and we recognize that we need to work together to ensure the safety and health of not only our employees, but our customers as well.

What we're doing

We want to take the chance to reassure you that customer and employee health and wellbeing are of the utmost importance to us. We have taken steps in accordance with CDC guidelines to protect those who visit our branches.

hand washing

Enhanced cleaning procedures.

Door handles, countertops, pens and other high-touch items are cleaned regularly to help keep the branches disinfected. Increased availability of hand sanitizer dispensers in high traffic areas for easy access for both customers and employees.

Physical distance

Physically distancing.

To help practice safe physical distancing, we are clearly posting physical distancing expectations with signage and floor markers. We've also installed Plexiglass guards at teller stations and other desks and offices to help with physical distancing.

Employee health checks. 

Employees are encouraged to perform a daily WellCheck Health Screening before coming in to work. Employees who exhibit any symptoms are asked to stay home.


Appointment Scheduling.

We now provide an easy way for you to schedule an appointment online to meet with a banker at your local branch. Click here to schedule your appointment now!

How you can help

We ask that you abide by the following guidelines if you visit a United branch. These standards were designed to protect those who enter our branches as we begin the reopening process and to ensure our branches remain a safe place for all members of our community.

Physically distance.

Practice physical distancing.

Please stay at least 6 feet apart from other customers and United employees at all times when in a United location. 
Stay Home

Stay home if you're sick. 

If you're experiencing any potential COVID-19 symptoms, we ask that you do not enter a United branch. 

Wear a mask. 

While we encourage wearing a mask, please be aware that you will be asked to visually identify yourself upon entering the branch for security reasons. 
hand washing

Practice good hygiene. 

Remember to wash or sanitize your hands before and after visiting a common area. 

Respect each other. 

Recognize that different people have different comfort levels in public in current conditions. Be respectful of each other's preferences and feedback. 

Branch Status

As COVID-19 (coronavirus) continues to impact our community, we are continually assessing and adjusting our operations to safely reopen our branches. We do this in accordance with CDC guidelines and the health of our customers and our employees in mind.

As we begin to reopen our lobbies, please refer to our Branch Status Tracker below to learn about the current operating capacity of your local branch and find the best way to conduct banking transactions.

For those branches that have not yet opened up their lobbies, drive-thru-only service will continue, along with appointment-only lobby service. For your convenience, our dedicated staff is able to perform many common services in the drive-thru. We highly recommend taking advantage of our digital and remote banking resources whenever possible. However, certain services do require a visit to our lobby and for such situations, we are happy to book an appointment with you. 

To book an appointment, please click here, or select your state below to find your branch status. 


South Carolina
North Carolina

We're bringing banking to you.

Whenever possible, we highly recommend using our suite of digital and remote banking resources. From depositing checks to external transfers to cash flow management for your business, you can do a lot from the comfort and safety of your own home. Explore your options below.
Phone and ATM Options

24/7 Telephone banking

  • Transfer funds, review transactions, make payments, report lost or stolen cards and more. 
  • Call 1-800-UCBANK1 (1-800-822-2615)

ATM Locations

  • We are a member of the Publix® Presto! ATM network which gives you access to over 1,000 ATMs nationwide with no fee. 
  • View a full listing of our ATM locations

Pass it on!

During this time of uncertainty, we choose to focus on the good things that are still happening every day. We are exceptionally proud of the communities in which we live and work and the way employees and customers alike have rallied together to put some more good back into the world. 

Read the inspiring and uplifting things members of our community are doing, or submit your own good story today! Also, be sure to find us on Facebook and Twitter to see what we're up to across the southeast. 

Avoid scams and protect yourself.

As the coverage of the coronavirus continues, those attempting to do harm are increasing their efforts in targeting individuals and organizations. There are active scam initiatives promising free products, virus cures and inaccurate borrowing claims. Also, watch out for communication from people or organizations claiming to be the Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO). 

Branch Status

We will keep this list up-to-date as we continue the process of opening our lobbies across the southeast. 


Branch Name
Active Lobby Hours
Full, lobby service Monday-Friday.
Drive-Thru Service
Book an appointment for lobby service.
Active Saturday Hours

Drive-thru service only.

Adairsville - Adairsville Hwy   x x
Athens - Hwy 29 N x x  
Blairsville - Bracketts Way x x  
Blairsville - Hwy 515 x x x
Blue Ridge - Hwy 515 x x x
Blue Ridge - Ingles x   x
Brunswick - Commercial Dr x x  
Brunswick - Mall x x  
Buford - South Lee St x x  
Canton - Bridgemill   x  
Canton - Riverstone Blvd x x  
Carrollton - Maple St x x  
Cartersville - Joe Frank Harris Pkwy x x  
Cave Spring - Cedartown St   x  
Clarkesville - West Louise St   x x
Clayton - Hwy 441 x x x
Cleveland - East Kytle St x x x
Colbert - GA Hwy 72 W   x  
Commerce - Homer Rd   x x
Conyers - Hwy 138 x x  
Cornelia - Hwy 441 Bypass x x x
Covington - Bypass   x  
Cumming - Hammonds Crossing   x  
Cumming - Hwy 20 x x  
Dahlonega - Morrison Moore Pkwy x x x
Danielsville - General Daniel Ave x x  
Dawsonville - GA 400 x x x
Dawsonville - Hwy 53 x x x
Douglasville - Church St   x  
Ellijay - Industrial Blvd x x x
Embry Hills - Henderson Mill      
Fairburn - Washington St x x  
Fayetteville - Jeff Davis Dr x x  
Gainesville - Jesse Jewell Pkwy x x x
Gainesville - Quillians Corner x x  
Gainesville - Thompson Bridge Rd x x  
Helen - Hwy 75   x  
Hiawassee - Hwy 76 x x x
Jasper - Hwy 515 x x x
Johns Creek - McGinnis Ferry   x  
Lawrenceville - Riverside Pkwy x x  
Locust Grove - Bill Gardner Pkwy   x  
Marietta - Cherokee St   x  
Marietta - Polk St   x  
McCaysville - Hwy 5 x x x
McDonough - Hwy 20/81   x  
Midway - Atlanta Hwy   x  
Monroe - West Spring St x x  
Newnan - Bullsboro Dr   x  
Oakwood - Mundy Mill Rd x x x
Peachtree City - Commerce Dr   x  
Powder Springs - Lost Mountain x x  
Powder Springs - Richard Sailors Pkwy x x  
Rome - 2nd Ave x x x
Rome - Mt Berry x x x
Savannah - Bull St x x  
Savannah - Victory Dr x x  
Savannah - White Bluff x x  
Snellville - Scenic Hwy      
St Simons - Demere Rd x x  
Stockbridge - Eagles Landing Pkwy x x  
Summerville - Hwy 27 x x x
Trion - Hwy 27   x  
Tyrone - Hwy 74      
Villa Rica - Bankhead Hwy   x  
Watkinsville - Mars Hill Rd x x  
Waycross - Plant Ave x x  

South Carolina

Branch Name
Active Lobby Hours
Full, lobby service Monday-Friday.
Drive-Thru Service
Book an appointment for lobby service.
Active Saturday Hours

Drive-thru service only.

Anderson - North Main St x x  
Bluffton - Burnt Church Rd x x  
Boiling Springs - SC Hwy 9 x x  
Charleston - Orleans Rd x x  
Clinton - West Carolina Ave   x  
Conway - Church St x x  
Conway - Second Ave   x  
Duncan - East Main St x x  
Easley - East Main St   x  
Fountain Inn - North Weston St x x  
Gaffney - South Limestone St x x  
Greenville - Augusta St x x  
Greenville - East North St x x  
Greenville - Haywood Rd x x  
Greenville - Woodruff Rd   x  
Greenwood - Montague Ave x x  
Greer - West Wade Hampton Blvd x x  
Inman - Asheville Hwy x x  
Laurens - Church St   x  
Laurens - West Main St x x  
Little River - Hwy 9 E x x  
Loris - Broad St x x  
Loris - Hwy 701 N Bypass Tabor City   x  
Mauldin - West Butler Rd   x  
Mt Pleasant - Lowcountry Blvd x x  
Murrells Inlet - Plaza Dr   x  
Myrtle Beach - North Oak St x x  
Myrtle Beach - Professional Dr   x  
Ninety Six - Cambridge St   x  
North Myrtle Beach - Hwy 17 S Ocean Drive x x  
Pendleton - South Mechanic St x x  
Simpsonville - West College St x x  
Spartanburg - UCBI Plaza x x  
Summerville - Old Trolley Rd x x  
Travelers Rest - Roe Center Ct x x  

North Carolina

Branch Name
Active Lobby Hours
Full, lobby service Monday-Friday.
Drive-Thru Service
Book an appointment for lobby service.
Active Saturday Hours

Drive-thru service only.

Andrews - Main St x x  
Bakersville - Mitchell Ave x x  
Benson - E Church St x x  
Blowing Rock - Valley Blvd x x  
Brevard - Straus Park x x  
Brevard - West Main St x x  
Bryson City - Slope St x x  
Burnsville - Hwy 19 x x  
Cashiers - Frank Allen Rd x x  
Cherokee - Hwy 441 x x  
Clayton - E Main St x x  
Dunn - Four Oaks Place   x  
Etowah - Brevard Rd x x  
Four Oaks - US 301 S x x  
Franklin - East Main St x x x
Fuquay-Varina - N Judd Pkwy NE x x  
Garner - Glen Rd   x  
Hayesville - Hwy 64 x x x
Hendersonville - Chimney Rock Rd x x  
Holly Springs - W Center St   x  
Murphy - Peachtree St   x x
Newland - Linville St x x  
Raleigh - Garner Station Blvd   x  
Raleigh - Six Forks Rd   x  
Robbinsville - Rodney Orr Bypass x x  
Smithfield - N Second St x x  
Smithfield - S Brightleaf Blvd   x  
Spruce Pine - Summit Ave x x  
Sylva - East Main St x x  
Wallace - E Main St   x  
Waynesville - North Main St x x  
Zebulon - N Arendell Ave   x  


Branch Name
Active Lobby Hours
Full, lobby service Monday-Friday.
Drive-Thru Service
Book an appointment for lobby service.
Active Saturday Hours

Drive-thru service only.

Alcoa - Hunters Crossing   x  
Cleveland - Keith St x x x
Kingston - North 3rd St   x  
Knoxville - Kingston Pike x
Lenoir City - Medical Park Dr x x x
Loudon - Mulberry St   x  
Loudon - Tellico Village Square Dr   x  
Madisonville - Hwy 411   x