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COVID-19 Update: Please visit this page to stay up-to-date on recent Coronavirus (COVID-19) developments and communication, and to explore alternate methods of banking for your convenience.

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We are here for you.

As COVID-19 (coronavirus) continues to impact our community, we are adjusting our operations to serve your banking needs and help protect your health and that of our employees.


Our branches have temporarily shifted to a drive-thru service model with appointment-only lobby service. For your convenience, our dedicated staff is able to perform many common services in the drive-thru. However, certain services do require a visit to our lobby and for such situations, we are happy to book an appointment with you. 


To book an appointment, please contact your local branch during business hours. Any branches with additional restrictions or closings will be listed here

Business customers, if you have questions about the CARES (Coronavirus Aid, Relief, and Economic Security) Act, we are here to help. As a preferred SBA lender, we have the authority to approve loans in-house, which means you get access to the funds your business need even faster. Our talented and experienced team of SBA lenders has the answers to all your questions surrounding this new law and will work hand-in-hand with you to find the right solution for your business. 

To get matched with one of our SBA lenders and begin the process, click here.

We're bringing banking to you.

Whenever possible, we highly recommend using our suite of digital and remote banking resources. From depositing checks to external transfers to cash flow management for your business, you can do a lot from the comfort and safety of your own home. Explore your options below.
Phone and ATM Options

24/7 Telephone banking

  • Transfer funds, review transactions, make payments, report lost or stolen cards and more. 
  • Call 1-800-UCBANK1 (1-800-822-2615)

ATM Locations

  • We are a member of the Publix® Presto! ATM network which gives you access to over 1,000 ATMs nationwide with no fee. 
  • View a full listing of our ATM locations

Avoid scams and protect yourself.

As the coverage of the coronavirus continues, those attempting to do harm are increasing their efforts in targeting individuals and organizations. There are active scam initiatives promising free products, virus cures and inaccurate borrowing claims. Also, watch out for communication from people or organizations claiming to be the Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO). 

Frequently Asked Questions

Are United Community Bank branches still open?

Our COVID-19 Updates page will be updated regularly to reflect our operating status across all of our locations.  During this time of economic uncertainty, you may have questions and want to talk with your banker for financial guidance. We are here to help.


We remain committed to following the CDC guidance for protecting the health of our customers and employees. If you experience fever, cough, shortness of breath or have been in contact with someone who has, we ask that you avoid contact with employees and customers in our branches. Our drive-thrus are available for banking options at a safe social distance.

Are there personal borrowing options available if I need access to cash?

Use Minute Lender to quickly access cash. Existing checking customers with an email address can apply online in minutes for a loan or line of credit up to $15,000. You can apply online now and get our response in minutes; there's no need to visit the bank or bring us any paperwork. If approved, we'll email you when your loan is ready, usually in 3 business days or less. We invite you to contact us to discuss additional borrowing options that may meet your needs.

What loan payment options are available if I’m unable to access a branch?

Click here to learn about a variety of loan payment options in the event you are unable to visit a branch.

What are the best ways to interact with United for my banking needs?

We strongly encourage customers to use telephone banking (1-800-UCBANK1) and digital banking solutions make it easy to access United anytime, anywhere. Learn more about all of our Online and Mobile Banking convenience features by visiting our Digital Banking Resources center.


For transactions that cannot be performed at a drive-thru or digitally, like accessing your safety deposit box or closing a loan, we recommend calling your local branch and setting an appointment time to handle those transactions.


All United Community Bank ATMs will remain accessible 24/7, including those located at any branches that may be temporarily closed. We are also a member of the Publix® Presto! Network, which allows access to more than 1,000 ATMs nationwide with no fee.

What precautions is United Community Bank taking to keep customers and employees healthy?

We are encouraging customers and employees that have symptoms, or have been with someone who does, to remain at home. We also are practicing social distancing per the CDC recommendation of at least a 6-foot distance between individuals. Our employees are vigilant about sanitation and hand washing hygiene to help reduce the chance of spreading the virus.

Didn't find what you are looking for?

Click here to contact us.

Branch Hour Adjustments

Branch

Status

Riverstone – Canton Blvd
Powder Springs - Richard Sailors Pkwy
Powder Springs - Lost Mountain

Closed on Saturday, other hours are uninterrupted

Blue Ridge - Ingles

Closed until further notice

Rome - 2nd Ave

Delayed opening the morning of Monday, March 30.