United's Commitment to You
Bank Characteristics:
- 205 bank locations situated in the fastest-growing geographies in the Southeast
- 10-time winner of the J.D. Power award for Customer Satisfaction with Consumer Banking in the Southeast and #1 in Trust
- 15 Greenwich Excellence and Best Brand awards for outstanding performance in Middle Market and Small Business Banking, including national honors for Overall Satisfaction
- Named one of American Banker’s “Best Banks to Work For” in 2023 for the seventh consecutive year
Strong Financial Profile1:
- Deposits: Strong, diverse, and granular deposit portfolio with an average account size of $34,000. Customer deposits have increased YTD.
- Loans: Credit quality is strong, and our portfolio is well diversified. Disciplined focus on concentration risk with over 50 industry segment and relationship limits.
- Significant liquidity: We have a relatively low loan-to-deposit ratio and multiple sources of liquidity available to meet depositor needs. In the face of increased deposit pricing competition, we have continued to grow customer deposits and fund loan growth.
- Capital levels: Our capital levels are generally above our peers and significantly higher than regulatory requirements for being well capitalized, and we continue to build capital through earnings. Specifically, our Common Equity Tier 1 ratio is 12.4%.
- Additional FDIC insurance options: We offer multiple ways to provide added assurance for customer deposits utilizing the Certificate of Deposit Account Registry Services (CDARS) and the Insured Cash Sweep (ICS) programs.
- Bond Ratings: We received positive recognition regarding our strength and stability. KBRA has affirmed our current bond ratings and our positive outlook. According to the report, the main reasons for keeping the ratings and the positive outlook are:
- Our granular, low-cost deposit base
- More liquid balance sheet
- Deposit flows and cost
- Stronger capital than peers
What should you do if you have additional questions?
We encourage you to reach out to your local United banker to ask any questions that you might have. You can also call us anytime at 1-800-UCBANK1 (1-800-822-2651).
- Reported as of April 24, 2024.