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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
Additional contact options 
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Built on service. Focused on you.

 

Experience the United Community Bank difference.

 
     

Why choose United Community Bank for your business?

At the heart of a successful business is a network of people you trust to help you attract new clients and grow your business. When your banker is considered an extended member of your company’s leadership team, you’ll benefit from consistent guidance and personalized strategies that have a positive effect on your bottom line. 

At United Community Bank, we believe in combining personalized financial solutions with award-winning service for our customers. We’re committed to being here when you need us, to always picking up the phone, and to acting as an extended member of the team that cares just as much for your business’s success as you do.

We've always got your back.

We're proud to have served thousands of businesses in our communities during the pandemic and beyond. Thank you for putting your trust in us throughout the Paycheck Protection Program process.

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Seamless business management solutions.

Your business is unique. Your Treasury Management Services should be too. We specialize in providing the tools you need to efficiently manage the finances of your business and save you time and money.

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Full access at your fingertips.

Take your business digital—and get access to the tools you need to achieve your goals. With our business Online and Mobile Banking1 services, you get on-demand access to your accounts and the ability to:

  • Check your account activity from anywhere
  • Add additional users and accounts
  • Schedule and pay bills online
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Award-winning customer satisfaction.

United is ranked #1 in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2022 U.S. Retail Banking Satisfaction Study℠. United has received this recognition 8 out of the past 9 years, a testament to the bank’s commitment to having a strong foundation of customer satisfaction.

We believe that banking can and should be personal. Service is at the core of who we are, and we strive each day to make a meaningful difference for our customers. The people and communities we serve are of utmost importance to us—and this award is an incredible honor they’ve given us.

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Ready to open a checking account with us?

It's easy to open your new United Community Bank account online! Once you find your perfect account fit, you'll need these items handy to get started!

More convenient ways to open an account.

Schedule an appointment or give us a call–whichever is easiest for you!
 

Keep your finances in one place.

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Business Checking

Whether your business is just starting up or generations old, we offer flexible, scalable business checking and cash management solutions that can grow along with your company.
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Business Savings

While you're busy running your business, your United Community Bank Business Savings Account is busy safeguarding and growing your savings.
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Business Lending

It takes money to make money, we know this. That's why we have a number of flexible lending options to get your business the funds it needs to thrive.
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Business Credit Cards

Explore all your business credit card options with United Community Bank. Whether you're looking to get cash back, earn rewards or just secure a low interest rate, we've got you covered.
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Investing

Plan for your tomorrow by investing today. We have the right investment opportunities for your business.
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Personal Banking 

At United Community Bank, we believe in providing you with the personal banking services that you really need. Choose a personal banking account that fits your busy life. 
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Learning Center

Rising Rates & Starting Your Business
We’ve all heard that rates are rising. But what does this mean for your business?
 
In an environment like this, it’s important to take a step back and look at the big picture. Both for the prime rate itself and for your business.
Read Article

Tips for Your Business’s Next Build

By Jason Sleeman, National Craft Beverage Lender

As you probably know, construction is currently expensive and slow. We’ve seen recent projects double in cost from initial plans. Timeframes for getting architecture drawings and GC contracts have been up to 90-120 days. With all of this in mind, there are a few things you can do to ensure your next project is a success.
 
Read Article

Tips to Protect Your Mobile Identity
We do pretty much everything on our mobile devices—buy groceries, schedule the bug guy, pay bills, even date. Keeping your information secure is more important than ever. Use these tips to protect yourself against mobile device fraud.
Read Article
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1Message and data rates may apply. Fees may apply for certain optional services through Personal Online and Mobile Banking.

℠ United Community Bank received the highest score in the Southeast Region of the J.D. Power 2014-2018, 2020-2022 U.S. Retail Banking Satisfaction Studies of customers’ satisfaction with their primary bank. For J.D. Power 2022 award information, visit jdpower.com/awards.