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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-7:00pm
Saturday: 8:00am-12:00pm
After hours? Send us a message
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No business like your business.

When no two businesses are alike, why would you settle for only one lending option? You shouldn’t, and that’s why we offer many types of SBA loans geared specifically to your business’ needs.
CPA lending icon

CPA Lending

From practice acquisition and expansion to refinance and debt consolidation, we can provide the guidance and loan options that fit you. You can “account” on it.
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Dental lending icon

Dental Practice Lending

Show us your biggest and brightest smile. You’re going to need it when you hear about our dedicated lending options for your dental business.
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Franchise lending icon

Franchise Lending

The hardest part about starting or growing your franchise is acquiring the assets to take the next step. Let’s take it together.
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Manufacturing lending icon

Manufacturing Lending

A lot of hard work goes into manufacturing, but your loan doesn’t need to hold up the line. Keep things moving by joining the community. 
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Pharmacy Lending

You're at the heart of your community, and we invite you to join ours to gain access to the lending assistance your pharmacy needs.
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USDA Business and Industry Lending

Creating and maintaining employment in your community not only improves the local economic and environmental climate, but also establishes a foundation for a prosperous tomorrow. 
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Veterinary lending icon

Veterinary Lending

Whether you specialize in pocket pets, exotics or human’s best friend, rest assured, we specialize in finding lending solutions for you. We make the lending process simple and speedy so that you can get back to your patients faster.
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Craft beverage lending icon

Craft Beverage Lending

Kegs, packaging and brand are all a part of your business, but there's so much more. We get that, and we provide the right financing for every part of your craft.
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Get in touch.

Ready to team up with our lending experts? Just have questions about our products and services? We'd love to hear from you.

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How much do I need to start my business?

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Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at http://www.expressinsuranceinfo.com/3076927

Please ensure that the mortgagee clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

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Learning Center

You can buy a home without putting 20% down
You don’t need 20% down to buy a home. Say it louder for the people in the back – you don’t need 20% down to buy a home.

That down payment requirement is one of the most common misconceptions when it comes to getting a mortgage and one of the biggest reasons so many people think they won’t qualify for financing.
 
Read Article

Can someone explain purchasing power?
Purchasing power is probably one of those terms that frequently gets thrown around. If we’re being completely honest, it’s also one of those terms that’s a little difficult to wrap your head around. Long story short: as interest rates go down, you can increase the amount you spend on a property without increasing the amount you pay each month.

 
Read Article

What’s in my monthly mortgage payment?

By United Community Mortgage Services

When you decide to buy a home, a monthly mortgage payment is just a part of the deal. What you may not know, however, is that there are four main components of your mortgage that determine the size of your monthly payment. 
Read Article
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