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Customer Support

Phone:
1-800-UCBANK1 (1-800-822-2651)
Hours:
Monday-Friday: 8:00am-6:00pm EST
Saturday: 9:00am-12:00pm EST
After hours? Send us a message
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No business like your business.

When no two businesses are alike, why would you settle for only one lending option? You shouldn’t, and that’s why we offer many types of SBA loans geared specifically to your business’ needs.
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CPA Lending

From practice acquisition and expansion to refinance and debt consolidation, we can provide the guidance and loan options that fit you. You can “account” on it.
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Dental Practice Lending

Show us your biggest and brightest smile. You’re going to need it when you hear about our dedicated lending options for your dental business.
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Franchise lending icon

Franchise Lending

The hardest part about starting or growing your franchise is acquiring the assets to take the next step. Let’s take it together.
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Manufacturing lending icon

Manufacturing Lending

A lot of hard work goes into manufacturing, but your loan doesn’t need to hold up the line. Keep things moving by joining the community. 
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Pharmacy Lending

You're at the heart of your community, and we invite you to join ours to gain access to the lending assistance your pharmacy needs.
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USDA Business and Industry Lending

Creating and maintaining employment in your community not only improves the local economic and environmental climate, but also establishes a foundation for a prosperous tomorrow. 
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Veterinary Lending

Whether you specialize in pocket pets, exotics or human’s best friend, rest assured, we specialize in finding lending solutions for you. We make the lending process simple and speedy so that you can get back to your patients faster.
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Craft Beverage Lending

Kegs, packaging and brand are all a part of your business, but there's so much more. We get that, and we provide the right financing for every part of your craft.
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Get in touch.

Ready to team up with our lending experts? Just have questions about our products and services? We'd love to hear from you.

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How much do I need to start my business?

Should I buy or lease equipment?

How long will it take to repay my loan?

What term should I choose for my loan?

Frequently Asked Questions

Who do I contact if I have questions about my business loan?

Stop by one of our locations near you to speak with a loan officer.

If you'd like to speak with one of our customer support representatives, please call us at 1-800-UCBANK1 (1-800-822-2651).

I’m switching my hazard insurance to a different company. What do I do?

You need to let us know as soon as possible by fax or mail at the address below that you’ve changed insurance companies.  Please include your name, address and loan number, along with the new policy information.

Mail:
United Community Bank
ISAOA/ATIMA
P O Box 7092
Troy, MI 48007-7092 

Fax: 1-248-710-1630

You may also submit your insurance policy online at http://www.expressinsuranceinfo.com/3076927

Please ensure that the mortgagee clause on the new policy matches the name and address above. 

What number do I call if I have a question about my insurance?

Please call our Insurance Department at 1-888-801-6590 for questions about an insurance notice or if you change insurance providers.

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Learning Center

Disaster relief loans for business

Since COVID-19, many businesses are asking a new set of questions. What if something like this happens again? What if another pandemic or an economic disaster derails my business, making it impossible to keep up with my operating expenses? Having a disaster recovery plan is essential in times of crisis, and your plan should address the need for emergency funding and disaster relief.

Read Article

Get fit, financially

You would never run a marathon without building up the strength, endurance and mental stamina needed to cross the finish line. Reaching fitness goals requires training and dedication, and the same is true for financial fitness. If you have financial goals, you’re much more likely to reach them if you acquire and practice the fundamentals of financial fitness.

Read Article

Business loan application must-haves
Business is going well, and you’re ready to expand. It’s time for a loan, and, to ensure you secure funding, you’ll need to be backed by information that accurately illustrates you and your business’ financial standing. Read more to find out five esstential loan application must-haves.
Read Article
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